Overnight Security / Front Desk

Stoweflake Mountain Resort & Spa is under new management lookingfor a skilled and enthusiastic Overnight Security / Front Desk to join our professional family. We are located on 29 acres in Stowe Vermont. We have 32 townhouses, a 120 room inn. We are one of the largest Conference Centers in New England with 17 meeting rooms and 25,000 sq ft of meeting space.

Our Overnight Security / Front Desk will have a friendly, supportive training process and will gain valuable experience on the job. Building your career with us will allow you to use your experience and learn on the job as well as room for adjustment. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

The Overnight Security / Front Desk assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. This role has additional responsibilities such as patrolling the hotel premises, light maintenance duties in addition to security responsibilities.

We Offer:

• Hotel Room Discounts

This is an overnight position. 10PM to 6AM

Responsibilities:

• Evaluate safety equipment and report any damage, maintenance, security, or safety issues
• Warn or evict troublemakers as needed
• Notify team members and management of suspicious behaviors
• Assist management and enforcement officers in emergency situations
• Check guests into and out of the hotel in an accurate, speedy, and courteous manner
• Ensure that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained
• Maintain all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues
• Resolve escalated guest relations issues when needed
• Other Duties as Assigned

Requirements:

• Friendly Positive attitude
• Highly motivated and a “go getter”
• Exceptional customer service skills required
• Must possess strong computer skills
• Ability to move, and occasionally lift up to 20 pounds and stand for extended periods of time
• Excellent English communication skills both written and verbal
• A can-do attitude and a hands-on approach

Pay: $21.00 - $24.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $21 - $24