Resident Care Director

Resident Care Director

StoryPoint Forest Hills

Position Summary:

The Resident Care Director is responsible for the overall direction, administration and coordination of clinical resident care services by delivering a 1440 experience, optimizing performance and leading employee connections within our community.

Required Experience for Resident Care Director:

• Licensed Practical Nurse (LPN) or Registered Nurse (RN) registered within the State preferred. CDP required prior to or upon hire within 90 days. Assisted Living/Memory Care experience preferred.
• Leadership experience preferred.
• Proven ability to manage revenue and financials successfully.
• Proven high performer.
• Ability to work successfully through complex issues; problem solve.

Accountabilities for Resident Care Director:

• Lead, manage, and overall accountability for your team and their performance.
• Revenue for Wellness, Evaluations & Care Conferences and Service Plans: Responsible for ensuring right care, at the right price with the right staff.
• Alzheimer and Dementia Program Coordinator.
• Understanding and leading to our 1440 care standards.
• Clear Communication of Vision: Ability to translate how our organizational, community and wellness goals relate to our team, staff and residents.
• Community Leader Partnership (including skilled care): Leading relationships with fellow community leaders and external partners by meeting and following through on action items.

Other Key Responsibilities for Resident Care Director:

• Wellness Marketing: Own the relationships with your Executive Director and Sales Team and market wellness throughout the community by increasing, visibility, credibility and trust.
• Perform admission and ongoing evaluations of residents every 6 months, upon return from Hospital or skilled environment, or change of condition (initiate care conference) and use this information to set measurable goals and outcomes for residents that meet the physical, mental, and psychosocial needs.
• Manage all appropriate state regulations and auditing to ensure our community is in compliance.
• Obtain written orders for any necessary changes to care plan.
• Verification of MARS/TARS and communicate with pharmacy to assure accuracy of medication and treatment administration.
• Reviews incident reports submitted by staff members to determine if an assessment/care conference needs to be performed on an existing resident & address any personnel issues which are identified.
• Communication of all emergency policies and provision of updated information to staff.
• Work toward continual improvement of the overall organization.
• Available to work a flexible schedule including on call, weekends, and holidays when necessary.
• Perform other duties as assigned

Skills for Success:

• Applying knowledge of our business and competition to advance organization.
• Managing complex situations
• Building strong resident relationships, 1440 Care Standards.
• Consistently achieves results, even under tough circumstances.
• Planning, scheduling and prioritizing to meet community needs
• Building strong teams and applying a diverse skill set to achieve goals
• Managing conflict resourcefully while minimizing drama.
• Sharing our vision and strategy to motivate others to action.
• Relating openly and comfortably with diverse groups of people.
• Understanding our organizational structure and navigates through policies, regulations, functional, community and home office team relationships.
• Communicating clearly and frequently.
• Stepping up to address difficult issues, saying what needs to be said.
• Being open to try new things and learns from successes and failures.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work- life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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