Marketing Account Manager

Who we are

StorSuite is a client-based digital agency in Austin, TX 78735 focused on working with organizations that believe in the power of marketing to drive business success. Our team of marketing experts provide comprehensive support to a portfolio of real estate companies, tailoring strategies to align seamlessly with their unique needs. Whether you work with clients who are large or small, there is an abundance of opportunities where your experience and contributions can truly make a difference. We are driven by our commitment to continuous learning and the transformative impact we can make in our clients' businesses. Through the creation of robust strategies, the delivery of exceptional user experiences, and data-driven decision-making, we proactively plan for success.

Who you are

At StorSuite, we are looking for someone who loves to work with clients and people. A dynamic and motivated individual who values continuous learning, embraces industry trends, and educates both themselves and clients on marketing strategies and best practices. You can present to any audience, from techies to executives, and understand how to communicate both good & bad news.

You have a strong self-initiative and are a bona fide problem solver. You have the ability to influence others for the greater good and can tell compelling stories.

You prioritize fostering trust, relatability, and a positive mindset, placing a strong emphasis on cultivating genuine relationships with clients.

What you will be doing

You will be responsible for the overall client experience. Including client satisfaction, strategy and execution of services for your collection of client accounts. You will work alongside the client management team to manage your projects and deliver results.

Here are a few things you might accomplish in the day-to-day, but since we can’t think of everything, don’t hold us to it.

• Serve as the trusted advisor and marketing strategist for multiple assigned client accounts.
  
• Seek to guide the client on marketing best practices that drive customer interactions, not a yes person.
  
• Proactively seek opportunities to improve/grow the client’s digital presence.
  
• Manage and execute on the day-to-day marketing activities that align with the goals of the client.
  
• Provide superior communication to and within your team, including (but not limited to) client communications, team feedback, and retrospectives post-launch or onboarding.
  
• Develop product and industry expertise to provide advisory services and thought leadership to client companies.
  
• Analyze key performance metrics and evaluate the effectiveness and quality of delivered marketing solutions.
  
• Ensure the timely and successful delivery of our services according to client expectations.
  
• Assist with challenging client requests or issue escalations as needed.
  
• Identify ways to capture new business opportunities within client accounts.
  

What you will need to do it

• Bachelor's degree in Business, Marketing, Communications or equivalent work experience (preferred, not required)
  
• 5 years of experience in marketing, with a focus on client or account-based marketing
  
• Demonstrate strong project management skills and excel and handling multiple projects simultaneously
  
• Effective communication, collaboration, and relationship-building skills
  
• Strategic thinking coupled with tactical execution a must
  
• Deep understanding of the website development process, particularly WordPress websites
  
• Proficiency in various digital marketing channels, including Google Business Profiles, social media. Content marketing, SEO, and Google Ads is also valued
  

Why you’ll be doing it

• Competitive compensation, health/vision/dental benefits, 401(k)
  
• Hybrid working environment
  
• Up to four weeks of paid time off (and yes we expect you to take it)
  
• A casual dress environment
  
• Camaraderie with a constantly collaborative team
  
• The opportunity to help shape the company - we want your expertise
  
• A culture that fosters grown and pushes you to reach further personally and professionally
  

If you are an enthusiastic marketing professional who is eager to make an impact and drive success for our clients, we would love to hear from you. Join our team at StorSuite and be a part of a dynamic and collaborative team where your expertise and passion for marketing will be valued and celebrated.