Business Development Specialist - Regional Relations - FT - Day

Position Status:

Shift:

Hours per week:

Job Information
Exemption Status: Exempt

A Brief Overview
This position will establish and maintain strong physician relationships within and between Stormont Vail Health and regional providers, including but not limited to physicians, hospitals, and facilities, in order to drive volume in services from internal and external sources. All qualified applicants are encouraged to apply; however, preference will be given to candidates residing in the Manhattan/Junction City/Flint Hills area due to territory assignments.

Education Qualifications

• Bachelor's Degree Business Administration or related field Required

Experience Qualifications

• 3 years Sales and Marketing or related activity Required
• 1 year Provider outreach in health care industry preferred Preferred

Skills and Abilities

• Effective communication skills, both verbal and written (Required proficiency)
• Strong interpersonal relationships, teamwork, and collaboration (Required proficiency)
• Critical thinking, problem solving, and analysis (Required proficiency)
• Resourceful, enterprising, and self-motivated (Required proficiency)

Licenses and Certifications

• Drivers License - DMV Current Kansas Valid Driver’s License and Clean MVR with 3-year baseline and annual MVR review. Required
• Current Kansas Valid Driver’s License and Clean MVR with 3-year baseline and annual MVR review.

What you will do

• Connects employed physicians in local and regional clinics, including the introduction and promotion of certain specialty services in order to avoid unnecessary leakage and splitter behavior. This includes the on-boarding of new physicians and the introduction and relationship development with other employed physicians as required. Works with employed physicians on effective communication and presentation skills for speaking engagements and peer-to-peer opportunities.
• Strategically identifies and leads initiatives to build hospital volumes and clinic referrals from external sources in the region, including physicians, hospitals, urgent care centers, skilled nursing, and other types of facilities and health care workers.
• Develops and maintains regional relationships through face-to-face visits with referring providers, including hospital administrators, physicians, office managers, nurses, and other healthcare workers.
• Cultivates new referral relationships identified by existing reporting tools or market intelligence, in order to grow volume from new sources in the region. Works to build favorable perceptions among internal and external referral sources.
• Works collaboratively with service line leaders to strategically promote hospital and specialty services in the region. Identifies campaign opportunities for growth and collaboration internally and externally.
• Gathers and records market intelligence information and records outreach activities for campaigns and general activities. Provides insight to key executives on emerging business opportunities, market dynamics, and competitor movements.
• Understands how to access health system services for patient referrals, specialty consultations, and hospital transfers. Works to uncover and minimize obstacles.
• Works collaboratively with service line leaders to strategically identify and establish outreach specialty services in regional clinics and hosted sites, in order to strengthen existing referral patterns.
• Uses reporting tools to analyze patient flow from internal and external sources.
• Promotes Epic Care Link and Cloud Imaging as effective communication tools between the health system and external providers when appropriate.
• Serves as the primary point of contact for providers to resolve any problems or complaints, and respond to general inquiries.
• Communicates in a manner that supports the vision, mission, and value of Stormont Vail Health to all employed and external providers.
• Prepares activity and production reports as requested.
• Attends meetings and may participates on committees as directed.

Travel Requirements

• 60% Ability to travel to a multitude of counties, hospitals, and physician offices in Northeast Kansas

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
• Performs other duties as assigned

Patient Facing Options

• Position is Not Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
• Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• Hybrid

Scope

• No Supervisory Responsibility
• No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Rarely less than 1 hour
• Climbing (Stairs): Rarely less than 1 hour
• Crawling: Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Frequently 3-5 Hours
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Continuously greater than 5 hours
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Frequently 3-5 Hours
• Handling: Frequently 3-5 Hours
• Hearing: Frequently 3-5 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 30 lbs
• Pulling: Rarely less than 1 hour up to 50 lbs
• Pushing: Rarely less than 1 hour up to 50 lbs
• Reaching (Forward): Rarely less than 1 hour up to 30 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Frequently 3-5 Hours
• Stooping: Occasionally 1-3 Hours
• Talking: Frequently 3-5 Hours
• Walking: Frequently 3-5 Hours

Physical Demand Comments:
May require lifting and carrying of equipment. This job is generally one of driving, walking and standing, with moderate amount of work at a desk and computer.

Working Conditions

• Extreme Temperatures: Occasionally 1-3 Hours
• Infectious Diseases: Rarely less than 1 hour
• Noise/Sounds: Occasionally 1-3 Hours
• Other Atmospheric Conditions: Rarely less than 1 hour
• Wet and/or Humid: Occasionally 1-3 Hours

Working Conditions Comments:
Minimal physical effort Moderate noise levels Clean, well-lighted and ventilated environment with no apparent exposure to physical hazards.

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.