What are the responsibilities and job description for the Warehouse Lead position at STORM SMART BUILDING SYSTEMS LLC?
Storm Smart is one of the largest manufacturers of storm protection products in the America’s. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America’s fastest-growing privately held corporations.
Since our start in 1996, we have helped over 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.
Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.
We also offer the following:
- Competitive Pay
- Health, Dental and Vision
- Company-paid Group Life Insurance
- Paid Time Off
- Holiday Pay
- Generous 401(k) plan that includes a 4% employer match.
- Tuition reimbursement
- Company-paid Short Term Disability Plan
- Critical illness, Hospital Indemnity, and Accident plans
- Volunteer Time Off
- Parental Leave
At Storm Smart, our success depends on people, productivity, and procedures.
The Warehouse Lead is responsible for overseeing daily warehouse operations while actively working alongside the team to ensure materials, products, and equipment are accurately received, stored, staged, and distributed to support Storm Smart’s manufacturing and installation teams. This role provides day-to-day leadership, direction, and support to warehouse staff, ensuring workflows are efficient, inventory is handled correctly, and safety and housekeeping standards are consistently upheld. The Warehouse Lead coordinates closely with production, purchasing, and logistics teams to maintain timely material flow, resolve issues, and support continuous improvement within the warehouse. This position plays a key role in accountability, organization, and operational excellence across Storm Smart’s warehouse operations.
Key Responsibilities & Duties:
- Maintain the integrity of the whiteboards to ensure windows can be found quickly and in the right locations.
- Bundle all items needed for service so the service department can grab and go in the morning.
- Receiving materials/Check in of Materials.
- Stock/Locate materials in proper bin and location.
- Stage materials needed for service techs and installers.
- Assist Installers in obtaining parts.
- Drive, Deliver and communicate with installers for materials need to complete installation,
- Unloading Semi-trailer (Must be able to lift to 75lbs)
- Receiving/checking delivered items into the warehouse.
- Process packing slips in Acumatica.
- Organize service jobs on schedule to ensure items are not missing.
- Stage jobs that are scheduled for service.
- RMA – Processing returns items quickly.
- Assist with Staging and locations of items to be found quickly and easily.
- Logging item locations on whiteboard.
- Perform product inventory counts.
- Perform product inventory audits.
- Perform weekly housekeeping inspections.
- Monthly Safety training,
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Required Skills/ Abilities:
- Strong working knowledge of warehouse operations, including receiving, staging, inventory handling, and material distribution
- Proven ability to lead by example, provide daily direction, and support warehouse staff in meeting productivity and quality standards
- Excellent organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment
- High attention to detail and accuracy in material handling and inventory processes
- Ability to coordinate workflow and communicate effectively with production, purchasing, and logistics teams
- Problem-solving skills with the ability to identify issues, escalate concerns, and implement corrective actions
- Basic computer skills and experience with inventory or ERP systems preferred
- Ability to train, coach, and support team members on procedures, safety, and best practices
- Strong commitment to safety, housekeeping, and operational standards
- Dependable, punctual, and able to maintain accountability within the team
- Ability to operate warehouse equipment such as pallet jacks, carts, and forklifts (certification required upon hire))
- Physical ability to lift, move, and handle materials and equipment throughout the shift
Qualifications:
Education/Experience/Licenses/Certifications:
- High school diploma or GED required
- Technical or vocational training in warehousing, logistics, supply chain, or manufacturing preferred
- Minimum of 2–4 years of experience in a warehouse, manufacturing, or distribution environment
- Prior lead, senior, or supervisory experience strongly preferred
- Hands-on experience with shipping/receiving, material staging, and inventory support
- Experience coordinating daily workflow and supporting production or installation teams
- Basic computer, Microsoft Excel and inventory/ERP system experience preferred
- Proven record of dependability, organization, and safety awareness in a fast-paced environment
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The work environment for this position predominantly involves manufacturing facilities and construction sites, specifically in un-airconditioned spaces, where the employee can expect exposure to fluctuating noise levels ranging from moderate to loud. In addition to working in high temperatures
Physical Demands
While performing the duties of this position, employees may be required, with or without reasonable accommodation, to bend, move, lift, and carry materials weighing up to 50 pounds, with assistance from coworkers or the use of mechanical aids when appropriate.
Employees may be required to stand for extended periods, up to eight hours per day; work in varying indoor and outdoor weather conditions; and be exposed to elevated noise levels. Appropriate personal protective equipment (PPE), including hand, eye, and hearing protection, must be worn as required.
All physical requirements are considered essential functions of the position and are subject to applicable federal, state, and local laws, including reasonable accommodation requirements.
Storm Smart is an Equal Opportunity Employer (EOE) and is committed to fostering a diverse and inclusive workplace. We recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.