What are the responsibilities and job description for the Office Assistant/Receptionist position at Storm Insurance Agency?
Office Assistant/Receptionist
About the Role:
We're looking for someone friendly, reliable, and ready to join our small but mighty team! As our new office assistant, you'll be the welcoming face (and voice) of Storm Insurance Agency. If you enjoy a steady-paced office job with variety, connection, and a little personality-this could be your new happy place.
This is a great fit for someone looking for a consistent weekday schedule, a team that supports each other, and a role you can grow into. No prior insurance experience? No problem. We'll provide training, and if you're not yet licensed, we'll help you get there after you're hired.
What You'll Be Doing:
- Greeting and assisting clients in person and over the phone (we like our people to feel cared for!)
- Answering incoming calls, managing voicemails, and routing requests
- Helping with policy updates and payments
- Entering and updating client info in our systems (organization lovers, this is your moment)
- Supporting mailings, filing, and day-to-day office tasks
- Pitching in wherever needed to keep things running smoothly
- Keeping the office a welcoming, tidy space for everyone
What We're Looking For:
- Friendly and professional communication skills-whether in person, over the phone, or via email
- Comfortable juggling a few tasks at once in a calm, client-centered setting
- Strong attention to detail and a knack for keeping things organized
- A team player who's dependable, kind, and not afraid to ask questions
- Comfortable using a computer and open to learning new tools
- Bonus: Already licensed in Property & Casualty insurance
- Not licensed yet? No worries-we'll help you get there after you're hired!
Perks & Benefits:
- Monday-Friday 9am-5pm (Marquette). Monday-Friday 9am-4pm (Chassell)
- Paid holidays and vacation time
- 401(k) with employer contributions after 1 year
- Insurance licensing support and on-the-job training
- Relaxed, people-first office culture
About Us:
Storm Insurance Agency-Meemic Insurance has been proudly serving the Marquette area for over 8 years and expanded with a second location in Chassell, MI in June of 2025. We specialize in personal insurance-particularly for educators-and we genuinely care about the people we serve.
As our agency continues to grow, we're excited to expand our team to ensure we can continue providing the high level of service our clients have come to expect. We're a small office with a big heart, deeply rooted in the Upper Peninsula. From visiting local schools to giving presentations and supporting community events, we go above and beyond to show our clients-and our community-that we're here for them.
If you're looking for a workplace that values kindness, relationships, and long-term growth, we'd love to meet you.