What are the responsibilities and job description for the Call Center Appointment Coordinator position at Storm Guard?
Storm Guard provides a range of services, from simple roof repairs to complete exterior remodels. As a franchised business, we offer a more localized touch that enhances the customer experience.
Our call center representative is responsible for making outbound calls to both existing and potential customers. Your role will involve setting appointments, assisting with training, hiring, and ensuring that the call center team meets their KPIs.
If you possess customer service skills and experience, this position could be a perfect match for you! Plus, if you've been looking to step into a leadership role, this opportunity is ideal.
We offer a comprehensive benefits package and a unique working environment that is truly exceptional!
If you're interested or have any questions, let's connect! Don’t miss out—click the apply button before it’s too late!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- What made you apply?
- Do you have any questions?
Education:
- High school or equivalent (Preferred)
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Verona, WI 53593 (Preferred)
Work Location: In person
Salary : $18 - $22
