Facilities Manager

Job Overview

We are seeking an experienced and motivated Facilities Manager to oversee the daily operations of a self-storage facility. This role goes beyond day-to-day operations — the Facilities Manager is responsible for ensuring the facility runs efficiently, maintaining compliance, conducting audits, resolving escalated tenant and operational issues, and supporting the overall management structure. During the training period, responsibilities will be focused on a single facility; upon successful completion of training, this role will expand to oversight of multiple facilities.

The Facilities Manager is responsible for the full scope of facility operations, including onsite payment processing, financial recordkeeping, deposit management, and handling legal mailings in accordance with company policy. This is a property management position that requires strong leadership, organizational skills, and the ability to independently manage both administrative and physical aspects of the facility. The Facilities Manager serves as the primary point of contact for tenants, customers, and contractors, and is expected to identify and resolve issues that would otherwise be escalated.

Duties

• Lead daily facility operations, ensuring all processes and procedures are followed consistently and accurately.
• Conduct routine facility audits, including unit inspections, lock checks, financial reconciliation, and compliance reviews.
• Handle and resolve escalated customer and tenant concerns with professionalism and sound judgment.
• Process payments and manage receivables (cash, check, and credit card) while maintaining accurate financial records, invoices, and deposits.
• Oversee and coordinate contractor relationships for facility repairs and maintenance needs.
• Ensure all legal mailings, lease documentation, and policy communications are properly prepared, delivered, and recorded.
• Perform and delegate light maintenance tasks and maintain overall facility cleanliness, including the inspection and cleaning of vacated units.
• Sell retail items such as locks, boxes, tape, and packing supplies as needed.
• Report operational updates, audit findings, and facility concerns to district management.
• Support, guide, and serve as a resource for assistant managers and other team members.

Requirements

• Prior experience in property management, facilities management, or a related field preferred.
• Strong leadership and decision-making skills with the ability to work independently.
• Proficiency in administrative functions including data entry, recordkeeping, and reporting.
• Computer and software proficiency — Microsoft Office and/or Google Workspace.
• Excellent customer service and communication skills (in-person, phone, and email).
• High attention to detail with the ability to think critically and respond effectively to operational challenges.
• Comfortable performing light maintenance and coordinating facility upkeep.
• Handyperson skills are a plus.

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17