What are the responsibilities and job description for the OPERATIONS SPECIALIST position at STOREY KENWORTHY?
About us:
At Storey Kenworthy | Workspace, we’ve brought together two strong brands with one clear vision: to deliver thoughtful solutions for the way people work. What we do goes beyond office products and spaces—we help shape how work gets done.
Whether you’re designing environments, supporting customers, selling solutions, or installing and delivering workspaces, your work here has a real impact. We believe in empowering and inspiring people to live and work better, and that includes our own teams.
We know work can feel like work sometimes. But when there’s purpose behind what you do, it’s easier to feel engaged and proud of the impact you’re making. We care about employee wellbeing and growth, and we encourage our people to succeed both inside our walls and beyond them. That sense of purpose is what drives us every day -- and it’s what brings our teams together.
Job Summary:
The Operations Specialist is responsible for performing an array of warehouse & delivery functions including shipping, receiving, stocking, handling and preparing products for customer delivery; maintains the warehouse in a safe, efficient and orderly manner. As well as deliveries to customers in a delivery van or truck.
Essential Job Functions:
45% - Serves as primary back-up delivery driver as needed: Loads truck with products to be delivered to customers; organizes delivery tickets according to daily schedule. Professionally delivers products to customers within specified schedule; works with customer service to resolve any issues with orders. Loads/unloads delivery vehicle manually or with appropriate equipment. Picks up products from customers to be returned for credit and delivers back to warehouse. Processes delivery paperwork in accordance with procedures. Inspects and maintains assigned vehicles; reports any mechanical problems.
30% - Stocks and maintains inventory in warehouse; operates equipment, including forklifts, to move inventory to different warehouse locations. Locates and retrieves specified items from inventory to fill customer orders; lays product out in packing area and inspects for accuracy to order. Prepares and packs orders to ensure minimal damage during transit. Organizes orders by customer and by driver or route code.
10% - Provides back-up assistance for parcel shipping and receiving.
5% - Cleans and maintains work areas and warehouse in general.
5% - Provides assistance with screenprint operations and inspection, packing, and shipping of client orders in the promotional, apparel, and print categories.
5% - Other duties as assigned.
Experience:
Minimum of one year warehouse / distribution related experience or an equivalent combination of education and experience. Forklift experience required – current certification a plus; a valid driver’s license and good driving record required.
Specific Knowledge, Skills, and Abilities:
Ability to safely lift, move, and position heavy items (often 50-70lbs.) with or without assistance
Experience with warehouse workflows: receiving, staging, picking, packing, and shipping
Working knowledge of inventory accuracy and material handling best practices
Ability to read and follow pick tickets, delivery manifests, and work orders
Familiarity with warehouse equipment (pallet jacks, carts, dollies; forklifts)
Strong attention to detail to ensure order accuracy and damage prevention
Ability to maintain a clean, organized, and safety-focused warehouse environment
Education:
High school or GED diploma