Full-Time Self Storage Property Manager - Ft. Wayne, IN

Full-Time Self Storage Property Manager - Ft. Wayne, IN

We are looking for a motivated, entrepreneurial, and customer-focused individual to join our team as a Self Storage Property Manager. In this role, you will assist customers both by phone and in person, helping them understand their storage needs, rent units, process payments, answer questions, and solve problems. This is an excellent opportunity for someone who enjoys sales, customer service, and working independently while contributing to the growth of our company.

If you are outgoing, organized, and enjoy helping people, we want to hear from you. Prior property management experience is a plus, but we are willing to train the right candidate. You should be comfortable working in an office environment as well as performing light maintenance and ensuring the property and storage units are clean. Weekend availability is required.

Responsibilities

As a Self Storage Property Manager, your tasks will include, but are not limited to:

• Maintaining the property and grounds, including light maintenance and cleanliness of storage units.

• Completing rental agreements, receipts, insurance addendums, and other required documents.

• Collecting rent, fees, and other monies owed to the business.

• Maintaining tenant files and preparing reports using our computer system.

• Sending required tenant legal notices.

• Making courtesy and collection calls, documenting communications, and initiating collection services in accordance with policy and state/federal law.

• Participating in marketing programs and accurately tracking results, including support from outside telephone centers as needed.

Requirements

• Previous experience in customer service or retail sales.

• Strong phone and communication skills.

• Ability to work weekends.

• Apartment, hotel, or storage experience is a plus but not required.

• Strong computer skills are an advantage.

• Valid Driver’s License.

• Pre-employment background check will be conducted.

Benefits

We offer a competitive benefits package, including:

• Medical, dental, and vision coverage

• Bonus incentives

To be considered, please submit a cover letter and your current resume.