Portfolio Operations Administrator

Description

STORE Capital Advisors, LLC is seeking a Portfolio Operations Administrator to join our team!

How you will contribute to STORE’s mission:

The Portfolio Operations Administrator is a key member of STORE Capital’s Portfolio Operations team, responsible for supporting day-to-day tenant and property-level operations across a portfolio of over 3,500 properties and 600 customers. This role is highly execution-focused and centers on coordinating tenant requests, managing documentation, and ensuring compliance with lease requirements and property obligations.

Working closely with tenants, municipalities, outside counsel, and internal teams, this position plays a critical role in maintaining portfolio health by ensuring operational matters are handled accurately, timely, and in alignment with established processes. This is a detail-oriented, administrative role ideal for someone who thrives in a structured, fast-paced environment and enjoys managing multiple workstreams with precision.

What will make you successful (Qualifications)

• 2 years of experience in commercial real estate, property management, legal support, loan servicing, or similar operational role 
• Legal assistant or real estate administrative experience is a plus 
• Strong proficiency in Outlook, Word, Excel, and Adobe 
• Highly organized with exceptional attention to detail and accuracy 
• Ability to manage multiple tasks and deadlines in a fast-paced environment 
• Strong written and verbal communication skills, particularly in tenant-facing interactions 
• Ability to follow established processes while identifying opportunities for efficiency 
• Self-starter with a strong sense of ownership and accountability 
• Team-oriented with a solution-focused mindset 

What most days will include (Primary Duties)

• Coordinate with tenants regarding property-related matters, including maintenance, repairs, and improvement requests 
• Track and follow up on liens, violations, and compliance-related items with tenants and municipalities 
• Process and manage sublease requests, working with tenants, Portfolio Management, and outside counsel 
• Monitor and track property-level requirements, including energy benchmarking, filings, and regulatory deadlines 
• Manage incoming document requests, correspondence, and operational communications with external partners 
• Process wire requests and support transactional coordination as needed 
• Maintain and update property and lease data within internal systems 
• Coordinate third-party requests, including rights of entry and access agreements 
• Assist with property filings and compliance documentation 
• Maintain organized electronic files and ensure accurate recordkeeping 
• Provide timely notifications and updates to tenants regarding operational matters 
• Respond to and manage tenant service requests, ensuring resolution and follow-through 
• Support team priorities and contribute to a collaborative, high-performing team environment 

What’s in STORE for you (Benefits & Perks)

• Competitive Pay and Long-Term Pay Incentives
• Hybrid Work Schedule/Time Flexibility
• Comprehensive Health Benefits w/ $0 Cost Employee Benefit Plan Options
• Employer Sponsored Life and Disability Policies
• Generous Paid Time Off Program and Paid Parental Leave
• Paid Volunteer Time Off
• Thirteen (13) Paid Holidays Per Year
• 401(k) Profit Sharing Plan with 4% match; with NO vesting schedule
• Employee Wellness Program
• Employee Training Reimbursement Program
• Employer Sponsored Electric Vehicle (EV) Charging Program

STORE Capital Advisors, LLC is a proud equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.