Coffee Shop Manager

Job Overview

We are seeking an experienced and dynamic Coffee Shop Manager to lead daily operations at our bustling coffee establishment. The ideal candidate will possess strong leadership skills, a passion for exceptional customer service, and a deep understanding of food and beverage management. This role involves overseeing staff, managing inventory, ensuring food safety standards, and maintaining a welcoming environment for guests. The Coffee Shop Manager will play a key role in driving sales, maintaining operational efficiency, and fostering a positive team culture.

Responsibilities

• Manage daily coffee shop operations, including opening and closing procedures
• Supervise and train staff on food preparation, customer service, POS systems (Aloha POS, Micros POS), and food safety protocols
• Oversee inventory control, ordering supplies, and managing stock levels to minimize waste
• Ensure adherence to health and safety regulations, including food handling and sanitation standards
• Handle cash management, including cash handling procedures and balancing registers
• Maintain high standards of customer service to ensure guest satisfaction
• Coordinate shift schedules and manage staffing levels for optimal service delivery
• Implement training & development programs for staff to enhance skills in food production, beverage preparation (including barista experience), and hospitality management
• Monitor quality control in food preparation, beverage service, and overall cleanliness of the establishment
• Assist with budgeting, cost control, and financial reporting as needed
• Foster a team-oriented environment that encourages professional growth and high performance

Experience

• Proven management experience in quick service & fast food restaurants or casual dining environments
• Strong background in food service management with expertise in supervising teams within hospitality or restaurant settings
• Experience with POS systems such as Aloha POS or Micros POS is preferred
• Knowledge of food safety standards and food handling procedures
• Previous experience in coffee shop or barista roles is advantageous
• Demonstrated leadership skills with experience in staff training & development, interviewing, and team management
• Background in culinary arts or kitchen management is a plus
• Experience working in hospitality management or hotel environments is beneficial
• Familiarity with budgeting, inventory control, and operational planning within the food industry

This role offers an exciting opportunity to lead a vibrant team in a fast-paced environment while delivering exceptional customer experiences. We seek motivated professionals committed to excellence in the coffee shop industry.

Pay: $40, $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Application Question(s):

• What is your experience scheduling staff?

Education:

• High school or equivalent (Required)

Experience:

• Food service management: 4 years (Required)

License/Certification:

• ServeSafe License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Avon Lake, OH Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $55,000