What are the responsibilities and job description for the Property Manager position at Storage Rentals of America?
Company Description
Storage Rentals of America (SROA) is a rapidly growing self-storage company with over 29 million rentable square feet across 650 locations in 32 states, since its founding in 2013. Driven by a dedicated team, the company is committed to innovation in the self-storage industry. SROA values integrity, respect, teamwork, service, and continuous improvement, striving to create a positive workplace and deliver exceptional storage services to communities. At SROA, employees are supported in their growth and development and are recognized for their contributions to providing a clean, secure, and customer-focused storage experience.
Role Description
The Property Manager role is a full-time, on-site position based in Rockford, IL. The Property Manager will oversee the day-to-day operations of the storage facility, including interacting with customers, managing rentals, maintaining the facility's cleanliness and upkeep, and promoting excellent customer service. Additional responsibilities include maintaining inventory, ensuring compliance with company policies, and assisting in achieving property goals.
Qualifications
- Strong customer service and communication skills to build and maintain positive relationships with customers.
- Basic sales and marketing skills to promote services and attract new customers.
- Organizational and time management abilities to oversee daily operations efficiently.
- Proficiency in basic computer skills and the ability to learn and use software systems effectively.
- Problem-solving skills and attention to detail to resolve customer inquiries and operational challenges.
- Flexibility to work on-site and adapt to business needs; ability to lift up to 50 lbs as needed.
- Prior experience in property management or a related field is a plus.
- High school diploma or equivalent; higher education is preferred but not required.
