What are the responsibilities and job description for the Property Manager/Customer Care Specialist position at Storage Post?
Join a fast-growing, tech-driven company that’s redefining commercial real estate.
At Storage Post, we manage over 4 million square feet of premium property across the East Coast—and we’re just getting started. We’re looking for a Property Manager / Customer Care Specialist in Perth Amboy, NY, who thrives on delivering exceptional customer experiences and wants to grow with a company on the move.
Why Storage Post?
- $2,000 Sign-On Bonus – A strong start from day one
- Monthly Store Bonus – Your performance = real rewards
- 100% Employer-Paid Medical, Dental & Vision – We’ve got you covered3
- 401(k) with 4% Employer Match – Invest in your future
- 24 Paid Days Off Annually – Rest, recharge, repeat
- Career Growth Opportunities – We promote from within and grow together
You will:
As a Property Manager / Customer Care Specialist, you’re the heartbeat of the store—the friendly face, trusted guide, and problem-solver customers rely on. No two days are the same, and that’s exactly how you like it.
- Deliver standout customer service that turns first-time visitors into loyal customers
- Own customer inquiries, offering timely solutions tailored to their needs
- Keep our facility running smoothly – opening and closing the store with precision
- Enhance customer relationships with follow-up calls and personalized support
- Lead facility tours to help customers find the storage options that work best for them
- Maintain a pristine environment – inside and out, your attention to detail ensures the facility looks great!
- Ensure efficient customer service by managing the support queue and resolving issues quickly
- Handle rollover calls with a professional, customer-first approach
- Make operational improvements and keep everything running like clockwork
- Manage credit inquiries and help customers through financial processes with ease
You have:
- You have 2 years of property management, sales and/or retail experience, with a strong focus on customer service
- You love helping others and have a positive, can-do attitude
- You know how to resolve conflicts and turn challenging situations into positive experiences
- You thrive in dynamic, fast-paced environments
- You have excellent communication and organizational skills
- You’re flexible, ready to work weekends and travel to nearby locations when needed
- You’re bilingual in Spanish (a plus, but not required!)
Does this sound like your next career move? If you’re ready to join a high-energy, growth-oriented company where your contributions are truly valued, apply now and start your journey with Storage Post today!