Manager Field Ops Support - Region 4

Category/Area of Expertise: Merchandising

Job Requisition: 501506

Address: USA-CT-Stratford-200 E Main St

Store Code: Merchandising Services Support (5148955)

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.

We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!

Manager II Field Ops Support

As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Manager of Field Operations Support to play a key role in helping their region identify and execute profitable sales opportunities at the local market level.

This position partners closely with Operations and Merchandising teams to support efficient ordering, scheduling, and performance processes that drive successful store execution. By analyzing key performance indicators and collaborating across teams, this role helps ensure stores are well merchandised, operationally effective, and positioned to deliver a strong customer experience throughout the assigned market.

What we ask of you:

• Collaborate with District Directors, Merchandising, and Field Support teams to help stores achieve sales goals and deliver a strong customer experience across the region
• Partner with Brand Marketing to help tailor regional and shopper marketing efforts to reflect the unique needs and preferences of local communities
• Build positive relationships within the local community by connecting with professional organizations, community groups, and public and private partners to support brand awareness and growth opportunities
• Share insights on local market trends and customer needs to support category planning and contribute to weekly sales strategies alongside cross-functional teams
• Visit stores and monitor local market activity to identify emerging trends, customer preferences, and opportunities to introduce diverse and local vendors to the merchandising team
• Work closely with Operations teams to review sales goals, support planning efforts, and help execute department and category initiatives that drive overall business success
• Stay informed on market trends and competitor activity, providing thoughtful insights and recommendations to leadership and planning partners
• Review customer feedback and Net Promoter Score (NPS) results to help identify opportunities to improve the customer and store experience
  
  

What you bring to the table:

• 8-10 years of Store Manager experience with a strong understanding of business operations, sales performance, and strategies that support overall store success
• Bachelor's degree or equivalent experience preferred
• Leadership skills with the ability to collaborate, inspire and guide teams to meet goals
• Exceptional communication skills, both written and verbal, for effective interaction with customers and team members
• Excellent multitasking, prioritization, and time management abilities
• Self-driven with a passion for continuous improvement, innovation, and delivering positive customer and team experiences
  
  

What we bring to the table:

• Culture committed to celebrating diverse backgrounds and experiences
• Comprehensive benefits
• Opportunities for professional development and career growth
• Associate discounts
• Team of associates dedicated to serving our local customers and supporting our communities
  
  

If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.

S:$125,200-$187,800 25%STI

Benefits:

• 401(k) with 5% employer match available on Day One of employment
• Dependent Care flex Spend accounts
• Dependent life insurance
• Discounts on theme park tickets, vehicle purchases and travel through LifeMart
• Employee Assistance Program
• Exclusive 5% associate discount on most purchases made in-store and online
• Health Advocate Concierge Service
• Life Insurance
• Medical, dental, vision and pharmacy benefit plans for you and your dependent starting on Day One
• My Resources Quit Program (Pelago) - support for associates and families to quit tobacco or nicotine
• Paid Parental leave
• Pre-tax spending accounts (FSA, HSA)
• Short term/long term disability at no cost to employee
• Tuition reimbursement
• Competitive Paid time off includes:
  
  

Vacation time

Personal Holidays

Sick Time

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.