Medical Receptionist

This is an opening for the front desk of a pediatric practice. You are the first point of contact with the patients.

Essential Job Functions:

• • Perform all necessary receptionist duties including answering, screening and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.
• • Be polite and courteous at all times.
  • Be able to triage phone calls and determine if urgent, give call to physician or nurse immediately.
• • Greet and register each patient as they arrive.
  • Verify patient demographics and insurance information into the EMR.
  • Collect any necessary co-payments.
  • Notify the provider/staff of patients’ arrival.
  • Schedule patient appointments.
  • Schedule any services or procedures as needed.
  • Maintain/prepare patient charts and physician schedule.
  • Open and close office, if needed.
  • Ensure HIPAA & OSHA guidelines are followed at all times.

Qualifications:

• • Knowledge of Medical Terminology.
  • Understanding of various insurance plans and the need for authorization/referrals.
• • Computer and/or EMR experience.
  • At least one year of prior work experience in a medical office.
  • Excellent communication skills.
  • Ability to multi-task.
  • Attention to detail.

Physical Demands:

Medical Receptionists must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard. It is reasonable to anticipate lifting 10 -15 pounds in any given day.