Medical Office Receptionist

Company Description

Stonington Natural Health Center provides holistic health services for the entire family in a serene waterfront setting. The center is dedicated to promoting wellness and balance through natural and personalized healthcare solutions. Located in Stonington, Connecticut, the facility offers a peaceful environment that complements its commitment to improving patients’ health and well-being. Stonington Natural Health Center is a trusted provider of integrative health services, fostering a community-focused approach to care.

Role Description

This is a full-time, on-site role located in Stonington, CT, for a Medical Office Receptionist. The primary responsibilities include greeting patients, managing appointment scheduling, answering phone calls using professional phone etiquette, verifying insurance information, and maintaining the front office area. The receptionist will also assist with administrative tasks to ensure smooth daily operations, contributing to a welcoming and efficient environment for patients and staff.

Qualifications

• Proficiency in Phone Etiquette and managing incoming and outgoing calls professionally.
• Experience in Appointment Scheduling and managing calendars effectively.
• Strong grasp of Receptionist Duties, including welcoming patients and maintaining a professional front desk environment.
• Familiarity with Medical Office procedures and workflows, such as handling patient forms and managing medical records.
• Knowledge of Insurance Verification processes, including working with various providers and verifying coverage.
• Excellent interpersonal and communication skills to interact with patients and staff effectively.
• Proficiency in using office technology and software related to administrative and scheduling tasks.
• High school diploma or equivalent; prior experience in a healthcare setting is preferred.
• Strong organizational skills and ability to multitask in a fast-paced environment.