What are the responsibilities and job description for the Client Onboarding Specialist position at StoneX Group?
Overview
Class: Full-time AND Permanent
Legal Entity: StoneX Financial Pte. Ltd.
Reporting to: Head of Commercial Hedging, APAC
Company Overview:
Connecting clients to markets – and talent to opportunity. With 5,400 employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.
Business Segment Overview:
Commercial: With boots on the ground authenticity at the heart of everything we do, our comprehensive array of commercial products and services enable you to work directly with our clients, across hedging, risk management, execution and clearing, OTC products, commodity finance and more.
Responsibilities
Position Purpose:
Seeking an enthusiastic candidate for a support role on a fast-growing Commodities desk in the APAC region. The successful candidate will assist the APAC Commodities Sales team in onboarding clients to multiple entities across the StoneX Group. The opportunity will provide exposure to the fast-paced environment of Commodity risk management, with potential to develop a career in the space if desired. However, candidates happy to perform well in a full-time support function will also be highly regarded. Job performance will be based on the level of support provided to colleagues throughout the APAC business.
Primary duties will include:
- Manage the onboarding of new clients across the APAC Commodities desk.
- Assist with internal procedures relating to the onboarding of new clients.
- Respond and provide proper follow-up to all incoming inquiries from the corporate website and other marketing programs.
- Establish and maintain professional relationships with colleagues across the desk.
- Language skills highly regarded, but not a necessity -- Vietnamese, Mandarin, Japanese, Bahasa and/or Thai.
- Subsidized educational support will be provided to the successful candidate where necessary.
- Ensure all material market risks are captured and considered.
- Ensure appropriate documentation and records are maintained for audit purposes.
- Maintain prompt and regular attendance.
- This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.