Cross-Trained Dental Assistant / Front Desk Coordinator

Stonewall Dental Associates is seeking an experienced, fully cross-trained team member who is comfortable providing chairside dental assistance and managing front desk responsibilities. We need someone who can move confidently between both roles, communicate clearly, and help keep the day running smoothly for our patients and team.

Applicants must have hands-on experience in both dental assisting and dental front office operations, along with the credentials required to perform their assigned clinical duties in Virginia. CareStack experience is strongly preferred.

Dental Assisting Responsibilities

• Prepare patients, treatment rooms, instruments, and materials for procedures.
• Provide chairside assistance to dentists during treatment.
• Take dental radiographs with the required radiation safety credentials.
• Follow sterilization, infection control, and equipment maintenance protocols.
• Maintain accurate clinical documentation and assist with patient instructions as directed by the provider.
• Coordinate lab cases and help ensure materials are ready before appointments.
• Support room turnover and communicate patient needs to the clinical and administrative teams.

Front Desk Responsibilities

• Welcome patients and manage check-in and checkout.
• Answer calls, respond to messages, and schedule appointments.
• Maintain accurate appointment details, procedure codes, and patient notes in CareStack.
• Verify insurance eligibility and benefits and communicate estimated patient responsibilities.
• Collect payments, issue receipts, and accurately document transactions.
• Schedule treatment and recall appointments and follow up on outstanding patient needs.
• Coordinate with providers and assistants to keep the schedule organized and address changes promptly.

Required Qualifications

• Demonstrated experience in both chairside dental assisting and dental front desk operations.
• Radiation safety credentials that meet Virginia requirements.
• Current CPR/BLS certification.
• Working knowledge of dental terminology, procedures, infection control, scheduling, and insurance verification.
• Ability to navigate dental practice management software accurately and efficiently.
• Strong organization, attention to detail, and patient communication skills.
• Reliability, sound judgment, and the ability to prioritize during a busy day.
• Commitment to patient confidentiality and accurate, timely documentation.

Preferred Qualifications

• Hands-on CareStack experience, including scheduling, clinical charting, insurance, and patient accounts.
• Dental assisting certification, such as DANB CDA.
• Experience supporting a practice with multiple dental specialties.
• Experience with treatment coordination and patient financing.
• Spanish Speaker

What Success Looks Like

You can step into either role with confidence, recognize where support is needed, and follow through. You keep clear notes, communicate changes promptly, and help patients feel informed and cared for from their first call through checkout.

To apply: Submit your résumé and a brief summary of your experience in dental assisting, front desk operations, and CareStack. Please list your current certifications and credentials.

Pay: $22.00 - $25.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $22 - $25