Director of Dining Services

*Must have Certified Dietary Manager Certification*

DIRECTOR OF DINING SERVICES JOB DESCRIPTION

Major Responsibilities, Duties, and Functions of the Position

Applies moderate technical skills appropriate for the position. Adapts procedures, processes, tools equipment and techniques to meet the requirements of the position. Applies knowledge of department policies and procedures and utilizes a general understanding of other departments’ functions. Ability to effectively communicate policies and procedures in a manner easily understood by fellow team members. Works under minimal supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals.

Major Responsibilities, Duties, Functions, and Tasks of the Position

• Serves as a working lead supervisor coordinating activities of team members engaged in the food service operation providing the highest quality of service to customers at all times
• Assumes accountability of proper record keeping (HACCP logs, all temperature logs, cleaning lists, test trays, meal rounds).
• Place orders for food and supplies
• Assumes accountability of daily functions within the department to ensure resident satisfaction and DOH/DPW compliance
• Maintains Matrix Nutrition Management system where applicable, as current and accurate for HC residents. Actions include preference changes, adaptive equipment, printing tray tickets and production records, inputting new, special and holiday menus with extensions meeting the standards and nutritional integrity maintained through RD
• Visits new and returning residents HC/PC, where applicable, gather information on preferences, enter all new information into Matrix Nutrition Management
• Cooks when needed. Flexible schedule to assist in any role in the department when needed.
• Updates HC/PC resident needs, inform and educate when needed, observe DR service.
• Meet clinical requirements on a daily basis ie: Communicate information to R.D., diet audits, attend morning meetings
• Conducts interview and hiring process for dietary aide team members
• Completes work schedules for dietary aide team members and completes payroll
• Completes reviews of team members in accordance to policy and procedure
• Coordinates and implements special functions with the activity department, organization and costing out of function sheets, function book, posting board and communicating to necessary staff
• Assists in planning seasonal, holiday and special event menus for review by RD, may assist with the execution of catering functions in house and outside the facility.
• Cost out items for Budgeting purposes
• Leads training programs for all positions i.e.: Orientation, HC/PC actively recognizes the team for the value they bring.
• Performs day to day assignments in addition to lead duties, may assist in kitchen/DR when needed
• Immediately report resident related care concerns about treatment or abuse to the Department Supervisor as well as the Executive Director of the facility
• Interact with Team Members, Residents, and Guests in a courteous and professional manner
• Be accountable for all information in the Team Member Handbook
• Maintain confidentiality of resident, Team Member, family and facility information
• Understand and upholds Resident Rights
• Follow each Residents Plan of Care
• Follow oral and written instructions for all duties assigned and performed in an effective, timely and professional manner
• Complete assigned tasks in accordance with organization, facility, and department procedures
• Demonstrate the ability to work both independently and as part of a team
• Use supplies in an efficient and cost-effective manner
• Ensure equipment is treated with proper care and is used only for the purposes and in accordance for which it was designed to be used for
• Follow facility reporting guidelines for any equipment that is not functioning properly or is need of repair
• Use Infection control practices, including Standard Precautions, to prevent the spread of diseases
• Maintain cleanliness of work area

Conduct Expected of a Team Member in the Position

• Interpersonal and Resident Relations: Interacts effectively with others and actively participates as a committed team member. This includes interacting in a respectful, professional manner; remaining calm in difficult interactions; assisting coworkers; listening to and involving others; objectively considering others’ ideas and opinions, and interacting effectively with people from varied and diverse backgrounds; creating an environment of positive and professional demeanor for residents.

• Following Policies and Procedures: Follows Company and departmental policies and procedures. This includes Federal, state, and local requirements and regulations; safety policies and procedures; the team member handbook; properly storing and disposing regulated medical waste; maintaining a clean and orderly workspace; dresses in proper attire; upholding ethical standards; and maintaining privacy and confidentiality of personal information of residents and team members.

• Work Orientation: Ensures that work activities are completed thoroughly, accurately, efficiently, and in a timely manner ensuring quality standards are met. This includes taking the initiative to complete job tasks; working without close supervision; being committed, reliable, trusted, and accountable for completing work activities; regularly and dependably being at work on time (i.e. good punctuality); and willingness to accept schedule changes or work additional hours as required by the company.

• Company Representation: Supports the reputation of the company and its services. This involves not tarnishing the image of the company during all written and oral communications with residents, families and friends of residents, suppliers, medical facilities, and members of the surrounding communities. This includes discussing company or departmental issues or problems in appropriate areas only with appropriate personnel.

• Safety: Follows Company policies, procedures, and practices related to safe work practices. This includes being knowledgeable about facility and industry standards, using all safety equipment provided, recommending safety equipment not currently in use that could prevent future injury, and being alert and aware of potential safety hazards at all times.

PHYSICAL REQUIREMENTS OF THE POSITION

Hours per day: 8 to 10 Days per week: Up to 5 Shift: Varies

1. Positional and Sensory Demands - Team Member is required to:

Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day

Comments: ______________________________________________________________________

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2. Team Member is required to lift and carry:

Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day

Comments: ______________________________________________________________________

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3. Team Member is required to push and pull:

Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day

Comments: ______________________________________________________________________

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4. Team Member is required to use head/neck in:

Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day

Comments: ______________________________________________________________________

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5. Team Member is required to use lower extremities for repetitive actions:

Right YES NO______ Left YES NO______

Comments: ______________________________________________________________________

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6. Team Member is/is not able to change positions as comfort dictates from sitting,

standing and walking while performing job duties.

Comments: ______________________________________________________________________

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7. Additional comments or requirements: _____________________________________________

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