What are the responsibilities and job description for the Front Desk Receptionist position at Stonecrest Services LLC?
Description:
GENERAL SUMMARY:
The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
PRINCIPLE DUTIES:
Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following
- Opens and closes the front desk and properly secures all files, keys, and equipment in the office area
- Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office
- Accepts and records, as directed, payments, reservations, appointments, cancellations and the like
- Confirms scheduled transportation and event registration with residents
- Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community
- Overnight Concierge/Security: Delivers newspapers to the resident’s apartments & collects trash from IL apartments.
QUALIFICATIONS:- High School graduate preferred
- Ability to communicate efficiently in English using proper grammar in a pleasant manner
- Typing and experience with Microsoft Office software
- Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completel
