What are the responsibilities and job description for the First Impressions Representative position at Stonebridge Wealth Systems, LLC?
Company Description
Stonebridge Wealth Systems is dedicated to providing personalized financial guidance that prioritizes relationships over corporate agendas. With a focus on bridging life’s pivotal decisions and strategic financial planning, we empower individuals to confidently achieve their dreams and financial goals, including a fulfilling retirement. Our services include tailored Income Planning, Investment Planning, Tax Planning, Healthcare Planning, and Legacy Planning. As an independent firm, we are committed to simplifying financial journeys and partnering with clients to shape the lives they envision.
Role Description
We are seeking a full-time First Impressions Representative to join our team on-site in Grand Island, NE. In this role, you will serve as the welcoming face of the company, greeting clients and visitors warmly, managing front desk operations, and handling correspondence. Responsibilities also include answering calls, maintaining a professional and organized office environment, scheduling appointments, assisting with event coordination, and addressing inquiries with a focus on exceptional customer service. The First Impressions Representative plays a vital role in fostering a positive client experience while supporting the team in daily administrative tasks.
Qualifications
- Strong interpersonal, verbal communication, and customer service skills
- Administrative and organizational abilities, including scheduling and task prioritization
- Proficiency in office software and basic technical tools
- Attention to detail and the ability to maintain a professional demeanor
- Time management skills and a proactive, problem-solving mindset
- Prior experience in a client-facing or administrative role is a plus
- High school diploma or equivalent required; additional education or training is an advantage
- Familiarity with the financial planning or professional services industry is beneficial