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Customer Service Representative

Stone Warehouse
Orlando, FL Full Time
POSTED ON 12/13/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Customer Service Representative position at Stone Warehouse?

Stone Warehouse USA is one of the largest suppliers of natural and engineered stone in Florida. We are renowned for the high quality and unique selection of semi-precious granite, marble, onyx, quartzite, and Porcelain slabs. We are the exclusive distributor of Quantum Quartz and Lapitec (A Sintered Stone), an engineered stone produced with the finest materials by highly qualified craftsmen. We are an exclusive distributor in the state of Florida for some exclusive quartzite, Day treat Florim porcelain slabs. slabs have been imported from Italy, Brazil, India, and Asia for the past 18 yrs.

We also offer a wide range of products including tile and backsplash materials to coordinate with a brand new or an existing countertop. We also offer commercial grade Quantum Quartz, Lapitec (Sintered Stone) sealers, cleaners, and Dry Treat to help protect your stone from everyday elements and wear.

We are currently seeking a seeking energetic, professional, and friendly Customer Service Representative to join one of the fastest growing companies in the stone industry and become a vital part of our Orlando, FL location team.

Our mission is to offer superior customer service experience utilizing our extensive knowledge and quality materials, to designers, builders, fabricators and homeowners alike.

Why Work With Us?

  • A Rating with the BBB: Our commitment to excellent service and customer satisfaction is reflected in our top rating.
  • 4.8/5.0 Google Reviews: Both our employees and clients consistently share their positive experiences working with us!

Job Description:

We are looking to fill a full-time position with someone who is a quick learner, responsible and has a drive to maintain high quality workmanship. MUST be reliable, punctual, honest, able to work outside and clean driving record.

Responsibilities include:

Organizing & Maintaining Sample area
Completing Inspections of Materials
Maintaining warehouse in a clean, safe environment
Handle material safely
Keep vehicle stocked & clean with samples
Visiting customers/helping reps with existing towers to update.

Hours of operation: Monday through Friday 8:00 am - 5:00 pm with occasional over time and every other Saturday 9.00am – 2.00pm.

Job Type: Full-time

Salary: Based on the experience

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • 401K

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Every Other Saturday's

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • On-site: 7315 S Conway Rd, Orlando Florida 32812 - Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Warehouse experience: 1 year (Preferred)

Language:

  • Bilingual is a plus

Work Location: Naples Office

Job Type: Full-time

Salary: Depends on experience

Experience:

  • Warehouse experience: 1 year (Required)
  • Driving company vehicle
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Salary.com Estimation for Customer Service Representative in Orlando, FL
$37,748 to $47,699
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