What are the responsibilities and job description for the Client Advisor Keyholder - Miami position at Stone Island?
Overview
We are Stone Island
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor - Miami
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.
Your Impact
CLIENTELING
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.
SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!
We are Stone Island
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor - Miami
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.
Your Impact
CLIENTELING
- Collects Client's valuable information throughout the journey
- Proactively engages in 1to1 activities to nurture the relationships with Clients
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- Drives Sales, achieving individual results and contributing to the team ones
- Maximizes sales opportunity leveraging cross selling
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store's visual merchandising standards
- May have opening and closing responsibilities
- At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
- Experience in Luxury and Contemporary Retail environment is a plus
- Client service and commercial mindset
- Trustworthiness, attendance, flexibility, agility, attitude for teamwork
- Fluency & sophistication in local language, proficiency in English - additional languages is a plus
- Good image and look coherent with the Brand style
- Openness to new technologies
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.
SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!