What are the responsibilities and job description for the Front Office Administrative Assistant/Customer Service Representative position at Stone Insurance Agency?
Established, family oriented health insurance agency is seeking a Front Office Administrative Assistant/Customer Service Representative to join our team!
Responsibilities:
- Provide front office support with various aspects of daily office functions
- Assist current and prospective clients by phone and in office
- Handle customer inquiries
- Schedule appointments & maintain office calendars
- Data entry, to include documenting and updating customer records
- Assist agents with customer service and administrative needs of clients
- Troubleshoot and resolve issues and concerns
Qualifications:
- Prior experience in customer service, reception and administrative support required
- Prior experience with health, life and/or property & casualty insurance highly preferred
- Ability to build rapport with coworkers, carriers and clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Type: Full-time
Pay: $10.00 - $18.00 per hour
Benefits:
- Health insurance
Experience:
- Administrative Assistants & Receptionists: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $10 - $18