What are the responsibilities and job description for the Accounts Receivable Specialist position at Stone Ground Bakery and Wheat Montana?
About Us:
Stone Ground Bakery and Wheat Montana Bakery and Deli is a leading Intermountain bakery and premium flour producer dedicated to crafting high-quality baked goods using the finest ingredients and the baker’s choice for flour. With a bakery in Salt Lake City and Three Forks, Montana, we offer a unique geographic footprint to serve our varied customer base. With a commitment to excellence and a passion for baking, we strive to delight our customers with delicious products that bring joy to every occasion.
Purpose and Scope of Position:
The Accounts Receivable Specialist will process customer payments, reconcile customer accounts, and ensure timely collection of outstanding invoices under management supervision.
Key Duties and Responsibilities:
- Record incoming payments received.
- Reconcile customer accounts.
- Send invoices as needed.
- Review accounts for balances 16 days past due.
- Make outbound collection contacts via email or phone calls in a professional manner while keeping and improving customer relations.
- Research and follow-up on payment discrepancies which may involve navigating customer’s websites/portals to find information, issuing credit memos.
- Research and resolve all short payments and deductions credits to ensure they are valid.
- Responsible for G/L Credit Memo processing, including coding to the correct ledger account and receiving appropriate approvals.
- Utilize customer portal information to reduce payment days and discrepancies.
- Identify issues attributing to account delinquency and discuss them with management and sales rep.
- Run and note the applicable aged AR report weekly for management review.
- Provide timely follow-up on payment arrangements.
- Respond to customer inquiries as needed.
- Assist in month-end close as needed.
Knowledge, Skills, and Abilities:
- Knowledge of accounting basics.
- Ability to prioritize tasks throughout the day.
- Effective communication, problem solving, and analytical skills required.
- Ability to work independently and to adapt to a fast-changing environment.
- Ability to work in a fast-paced working environment
- Effectively interact with diverse teams in a positive manner
- Under all circumstances, maintains professional composure in dealing with customers and fellow employees
- Regularly keeps supervisor informed of progress, issues, and potential problems
- Effectively and accurately delivers work as promised, and assists others as needed
- Shows consistent flexibility in adjusting to system, procedural, cultural, managerial, and philosophical changes in the work unit.
- Experience with accounting software, moderns software, including Microsoft Office Suite.
- Prolonged periods working at a desk and a computer.
Education and Experience:
- High School Diploma or GED equivalency, associate’s degree in accounting preferred.
- Previous A/R experience preferred.