What are the responsibilities and job description for the Practice Office Manager position at Stone Creek Village Dentistry?
Are you a people-focused leader who thrives on growth, structure, and purpose? Do you lead with empathy, clarity, and drive, not just manage by the book? Are you looking for an opportunity to grow beyond the role of practice office manager and enhance your career? We are looking for the next great leader to join our team and help us take the next step in our expansion.
We are:
- Leadership-Driven: We don’t want managers, we want leaders!
- Growth-Minded: We are looking to grow and need the right leader to help us take the next step.
- People-First: We cannot grow without the right people under the right leadership.
- Mission-Oriented: Our purpose is to elevate both patient and employee experiences while maintaining an ethical high-ground.
What You’ll Do:
As a Dental Practice Office Manager you’ll be the driving force behind team unity, patient experience, and operational success.
Key Responsibilities Include:
- Lead and mentor front and back-office staff with clarity, consistency, and care
- Oversee daily operations, including scheduling, oversee billing, claims, insurance, and reporting
- Drive KPIs and team performance with accountability and vision
- Effective Case Presentation
- Collaborate with doctors and clinical staff to align on treatment goals and productivity
- Build trust through strong leadership, clear communication, and consistent follow-through
- Foster a culture of ownership, growth, and servant leadership
- Lead by example and help out in any area
- Support your team
- Lead Bi-Weekly OM leadership meetings with your team.
- Oversee the training and development of all new team members.
- Have monthly and quarterly check-ins with all team members.
- Manage all team members clock in and clock out times to effectively manage overtime.
- Report on all business metrics monthly to owner and COO.
Who You Are:
You’re more than a manager: you’re a leader with presence, purpose, and the ability to bring out the best in others! You are:
- Someone who leads with influence, not just authority
- Earning respect by leading through action, not just title
- Coaches and uplifts teams with steady, values-based leadership
- Proactive, coachable, and committed to both personal and team growth
- Skilled at building trust and driving unity in both easy and difficult conversations
- A practitioner of self-discipline, servant leadership, and emotional intelligence.
- Emotionally intelligent and able to navigate both calm and high-pressure moments.
- A team builder who values culture, accountability, and mutual respect
- Driven by purpose and inspired by results.
- Deeply experienced in dental operations and team development.
Location: Monterrey , CA
Commitment: Full-Time
Experience Required: 2 years of Dental Office Management or equivalent leadership experience in dentistry
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $25 - $30