Location Resource Manager

Job Title: Location Resource Manager (LRM) 
Location:  Indianapolis, Indiana
Position Type: Full-Time, Exempt

Reports To: Chief Human Resource Officer

SUMMARY:

The Location Resource Manager is responsible for ensuring a welcoming, efficient and professional atmosphere in our local offices. This role oversees daily office logistics, administrative processes, facilities coordination and supports a positive and inclusive workplace culture. This role acts as a partner to the CHRO and local office leadership to ensure consistent work experience for team members locally and across the Firm’s footprint.

DUTIES AND RESPONSIBILITIES:

• Manage day-to-day operations including onsite support for the legal assistants, paralegals, operations team, and attorneys.
• Organize monthly team engagement luncheons in collaboration with other LRM’s within the Firm.
• Ensure team has technology, equipment and office workspace to achieve optimal performance.
• Exhibit team first mentality in all decision making.
• Oversee facilities management and serve as primary contact with building management, vendors and service providers for local market.
• Work in tandem with other Location Resource Managers to ensure shared employee experience across the Firm’s offices.
• Assist with new employees onboarding, including workstation setup, access badges and arrange for parking depending on location parking situation.
• Champion Firm culture that aligns with Firm’s values and strategic plan.
• Order supplies and manage supply requests for office location.
• Work in alignment with Firm leadership to ensure office is operating in tandem with all locations to ensure shared experience across the Firm.
• Support HR initiatives including engagement activities, celebrations and cultural activities.
• Ensure common spaces are clean, usable and ready for team collaboration and meetings at all times.
• Ensure team and technology are aligned and working towards the same goal of working smarter, not harder.
• Work closely with IT, Operations, HR and other departments to ensure office is in line operationally and culturally with other offices within the Firm.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Establish and maintain effective working relationships with attorneys, paralegals, senior leadership, clients and fellow team members.
• Possess strong attention to details.
• Enjoy collaborating with Firm Leadership to ensure office is aligned with strategic vision.
• Exceptional organizational skills and ability to multitask and manage time effectively.
• Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks.
• Comfortably working in a demanding environment where priorities change frequently.
• Excellent independence, decision-making capabilities and a solution-oriented attitude.
• Excellent verbal and written communication abilities.
• Exceptional customer service and people skills.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree is required, preferably in Organizational Management, Human Resources or an associated discipline.
• Professional certification such as PHR, SPHR or related designations desired.

PHYSICAL REQUIREMENTS:

• This position requires sitting for the majority of the workday. May require lifting up to 5 – 10 lbs. on occasion.

IMMEDIATE SUPERVISORS:

• Chief Human Resources Officer

The statements contained in this job description are not necessarily all-inclusive; additional duties may be assigned, and requirements may vary from time to time.