What are the responsibilities and job description for the TELLER SUPERVISOR position at Stockman Bank of Montana?
Position General Responsibilities:
This position is responsible for the basic paying and receiving teller duties as well as to oversee all Teller staff and functions of teller area. Will perform administration of all teller transactions, protection of Bank assets and referral of Bank products and services. Also responsible for training of Tellers at the designated branch(es).
Employees Supervised:
Tellers in designated branch
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Basic Qualifications:
- Strong commitment to providing exceptional customer service.
- 2-3 years experience as a teller.
- High school diploma or equivalency.
- Proficient in Ten-key skills and computer experience.
Preferred Qualifications:
- Previous teller supervisory experience.
- Previous experience with Premier Teller program.
Dimension of Job:
Establish clear performance objectives of employees and provide feedback to tellers on performance progress or issues. Provide support and resources to help employees grow and improve in current positions. Effectively administer/train employees to develop the knowledge and skills necessary to be successful in their positions. Possess a clear understanding of banking operations, guidelines, and products. Train tellers in new procedures/regulations as needed.
For full description, which includes physical mental demands please see attachment.