What are the responsibilities and job description for the Mortgage Trainer & Application Specialist position at Stock Yards Bank \u0026 Trust?
Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.
Job Title: Mortgage Trainer and Application Specialist
FLSA Status: Non-Exempt
Department: Mortgage
Hours of Operation: Monday – Friday 8:00am -5:00pm
General Job Summary: Conducts and assists in the planning and development of mortgage system training for Residential Mortgage employees. Administration and maintenance of mortgage applications software. Ability to identify, research, and resolve system issues. Extensive contact with internal customers and outside vendors.
Organizational Duties and Responsibilities:
- Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
- Supports all functions that maintain compliance with regulatory agencies.
Essential Duties and Responsibilities:
- Daily front line support of system users which includes an understanding of mortgage division systems and functionality
- Review and test vendor regularly scheduled releases
- Assist with application maintenance and support tasks
- Provides training for all residential mortgage employees on internal mortgage systems as the need arises
- Maintains mortgage training manuals, testing/evaluation procedures, reference material, policy & procedures manual, and other educational materials as needed
- Available to travel to other mortgage office locations as requested
- Attends weekly, biweekly and monthly mortgage meetings and training seminars as determined by management
- Works with outside vendors to develop, test and implement enhancements to existing systems
- Perform other duties and projects as assigned to ensure efficient and effective functioning of the work unit
- Comply with all internal policies and procedures and Federal and State regulations and guidance
Other Functions: Perform job duties as needed
Working Conditions: Office setting
Minimum Job Requirements:
Education: Bachelor’s Degree, emphasis in Business Management or Information Technology preferred
Experience:
- Six months to one year of experience in an office environment
- 1 or more years of experience in residential lending industry preferred
- 2 or more years of experience in information technology
Specific Skills:
- Understanding of the mortgage origination process
- Ability to learn quickly and adapt to an ever-changing environment
- Good training, organizational, oral and written communication skills
- Strong knowledge of software and technology with the ability to adapt to new software applications
- Strong knowledge of MS Office, especially Excel
- Must demonstrate sound decision-making skills, responsibility, motivation, and professionalism
- Ability to partner and build trust within the organization
Physical requirements:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Primarily sedentary work performed in an office environment
- Ability to sit for extended periods of time while working at a computer
- Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
- Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
- Visual acuity sufficient to read computer screens, printed documents, and financial data
- Occasional standing, walking, bending, or reaching
- Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)
Benefits:
- 401(K) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer/Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Flexible Savings Accounts
- Health Savings Accounts
- Bank paid Life/AD&D insurance
- Voluntary Life/AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program