What are the responsibilities and job description for the Retail Sales Associate position at STOA Fine Cigars & Spirits?
Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will engage with customers, assist them in finding products, and promote sales through effective communication and upselling techniques. If you have a passion for retail and enjoy working in a fast-paced environment, we want to hear from you!
Duties
- Greet customers warmly and provide attentive service.
- Assist guests in selecting products that fit their tastes and needs.
- Utilize retail math skills to accurately process transactions and manage inventory.
- Communicate product features and benefits effectively to customers.
- Stock shelves and ensure inventory is full and organized
- Engage in upselling techniques to enhance the customer experience and increase sales.
- Conduct product demonstrations to showcase items and encourage purchases.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Maintain a clean and organized sales floor, ensuring products are well-displayed.
- Handle phone inquiries with professionalism and courtesy.
- Collaborate with team members to achieve store goals and maintain a positive work environment.
- Demonstrate willingness to learn about cigars and spirits to better serve customers.
- Support and embody a positive store culture grounded in honesty, integrity, and respect.
Requirements
- Must be 21 years of age
- Previous experience in retail or customer service is preferred.
- Strong communication skills with the ability to connect with diverse customers
- Basic understanding of retail math for transaction processing.
- Ability to sell effectively while demonstrating product knowledge.
- A friendly demeanor with a strong commitment to providing excellent customer service.
- Comfortable using a POS system
- Ability to work independently and as part of a team
Join us in creating an exceptional shopping experience for our customers while advancing your career in retail!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Ability to Commute:
- Houston, TX 77057 (Required)
Work Location: In person
Salary : $15 - $20