What are the responsibilities and job description for the Front of House Manager position at STK Chicago?
Join the Global Leader in VIBE Dining! Why Join Our Team?Industry-Leading Compensation:Opportunities for Merit-Based Raises & Performance Incentives – Rewarding dedication, skill, and excellence in the Vibe Dining Experience.Up to 10% of the base salary in performance-based bonusesComprehensive Benefits PackageMedical, Dental, and Vision InsuranceGroup Life and Disability InsuranceGroup Accident, Hospital Indemnity, and Critical Illness InsuranceTraditional and Roth 401(k) PlanExclusive Perks & Growth OpportunitiesEmployee Dining Discounts and/or Complimentary Onsite MealsCareer Development & Limitless Growth OpportunitiesIf you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.Paid Time OffEmployee Assistance Program (EAP)Commuter and Dependent Care BenefitsWhat You’ll DoAs a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You’ll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.Key ResponsibilitiesOperations LeadershipOversee daily restaurant operations, including front-of-house and back-of-house managementMaintain service excellence, ensuring all guests receive an elevated and seamless dining experienceMonitor product quality, vendor relationships, and compliance with sanitation and safety regulationsOrganize and supervise staff shifts, ensuring optimal floor coverageImplement and uphold company policies and hospitality standardsTeam Development & StaffingRecruit, hire, and onboard top talent to build and maintain a high-performance teamTrain and mentor employees in customer service best practices and operational excellenceConduct performance appraisals and provide constructive feedback to improve productivityFoster team morale and motivation, ensuring a collaborative and high-energy work environmentGuest Satisfaction & Brand DevelopmentDeliver superior service and maximize customer satisfactionHandle guest concerns with professionalism and efficiency, ensuring positive resolutionsUphold THE ONE GROUP’s brand image and develop initiatives to enhance its local presencePromote the brand through word-of-mouth marketing, restaurant events, and local partnershipsRecommend creative ways to attract new guests, including social media engagement and promotionsFinancial & Business PerformanceMonitor restaurant revenue and expenses, ensuring profitability and cost controlIdentify areas to optimize sales, reduce waste, and improve overall financial performanceWork with leadership to develop marketing and promotional strategies to increase guest trafficCreate detailed reports on weekly, monthly, and annual revenues and expensesMaintain oversight of inventory and ensure effective purchasing strategiesWhat We’re Looking ForProven leadership experience as a Restaurant Manager, General Manager, or Hospitality ManagerStrong customer service background with a focus on guest experience and operational excellenceExtensive food and beverage knowledge, with the ability to educate staff on menus and ingredientsFamiliarity with restaurant management software (OpenTable, Avero, POS systems, etc.)Strong leadership, communication, and problem-solving skillsAcute financial management skills, with experience handling budgets and P&L reportsWhy STK is Your Next Career MoveThis is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.
Salary : $70,000 - $80,000