What are the responsibilities and job description for the To Go Server, Server Assistant, Food Runner position at Stix Restaurant?
To Go Server, Server Assistant, Food Runner
- Use proper phone etiquette.
- Be able to answer guests' questions regarding restaurant menu, policies, directions, etc.
- Know the menu and make recommendations, always getting guests to try new things.
- Repeat orders back to customers and make sure dishes are put in correctly.
- Pay attention to detail while inputting online orders into the computer.
- Label all to go boxes with item names and any modifications.
- Bag orders as they come up according to Stix's bagging procedure.
- Greet customers promptly and politely as they come to pick up their orders.
- Read the ticket back to customers and check bags in front of customers to make sure everything is right and meets their expectations.
- Conscientiously process credit card payments and ensure each customer is paid out.
- Open doors for customers as they leave and offer to help take bags to car.
- Bag to go orders for servers.
- Help run hot food to dine-in guests and make sure everything meets the customers' expectations.
- Help team members as needed with refills, pre-bussing or anything else the customers need.
- Keep the kitchen and to go area clean throughout the shift.
- Help maintain restaurant cleanliness and follow food safety procedures.
- Complete opening, running, and closing side-work as well as daily cleaning duties.