What are the responsibilities and job description for the Graphic Design & Retail Operations Intern (Showroom) position at STIVALI NEW YORK?
Intern Job Description: Graphic Design and Retail Operations Internship
(In person | 3 days/week)
Schedule: 2 weekdays 1 weekend day preferable
Duration: 4 months | Starting ASAP
Compensation: $450 stipend. School credit preferable.
About Us
Stivali New York is a women's luxury footwear label designed in New York and handcrafted in Colombia, with retail partnerships with Nordstrom, Urban Outfitters, and Anthropologie. It is an independent fashion label known for its dedication to high standards, a customer-centric approach, and a spirit of continuous innovation. We take pride in cultivating an inclusive, dynamic environment where resourcefulness, integrity, creativity, and teamwork drive everything we do. Every member of our team contributes to a shared mission: to deliver exceptional experiences and strengthen the connection between our customers and our brand.
Brand & Reporting
Brand: Stivali New York Reports directly to: Marketing and Operations Coordinator
IMPORTANT: MUST SEND PORTFOLIO AND RESUME TO meinardo.higareda@stivali.us
Starting date: ASAP
Role Purpose
This is a dual-function role divided equally between two areas:
50% Graphic Design & Email Marketing. Support omnichannel content execution including email marketing campaigns, visual design, and strategy application. This side of the role is execution-focused and centered on consistency, clarity, and brand alignment.
50% Retail Operations. Support daily sales operations, order tracking, and fulfillment days. This includes hands-on coordination to keep the customer experience running smoothly from purchase to delivery.
In addition, this intern will be assigned segment analysis tasks. No prior experience is required for this; training will be provided.
Platforms & Scope
Scope: Email marketing, Klaviyo, visual design, campaign execution, sales operations, order fulfillment tracking, and segment analysis. Posting cadence: 4 campaigns per week automation audits based on planner and direction
Core Responsibilities
Design & Email Marketing (50%)
- Execute media visuals using existing templates and brand systems
- Video, photo, and media editing
- Prepare and format email campaigns according to approved planners
- Schedule approved content across platforms
- Organize assets and maintain clean folder structures
- Ensure visual consistency across omnichannel formats
- Support copywriting and caption writing
Retail Operations (50%)
- Support in-person sales and assist the floor team as needed
- Track and follow up on orders from placement through delivery
- Coordinate fulfillment days and flag any order issues promptly
- Assist with segment analysis tasks (guidance provided, no experience needed)
Creative & Decision Boundaries
- No creation from scratch or independent creative decisions
- All content requires review and approval
- The intern does not publish content independently
Profile & Skills
- Junior undergraduate or graduate preferred
- Strong design foundation (Canva required, Adobe Suite a plus)
- Background in design, communications, fashion, or retail preferred
- Organized, detail-oriented, and execution-focused
- Must bring their own laptop and working equipment. Software will be provided.
Logistics & Success Definition
Format: In person | Hours: 24/week | 2 weekdays 1 weekend day preferable Duration: 4 months
Success looks like: consistent campaign execution without last-minute stress, clean and on-brand visuals, reliable order follow-through, and a contribution to both the creative and operational sides of the business.
Compelling storytelling.