What are the responsibilities and job description for the Guest Service Specialist position at Stinker Stores?

Hours: Full time, 30 to 40 hours a week.

Schedule: Open availability preffered with primary shifts scheduled from 6:00 AM–2:00 PM - Days and times may vary; including weekends, evenings, and some holidays

Location: 1601 S Vista Ave. Boise, ID 83705

Serve Guests. Build Connections. Brighten Someone's Day.

At Stinker, we believe every guest interaction matters.

As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning coffee, fueling up for a road trip, or simply sharing a smile, you'll play an important role in making Stinker a bright spot in our guests’ day.

If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that feels like family, we'd love to meet you.

Why You'll Love Working Here

When you join Pete's Posse, you're joining a company that believes investing in people is the best business strategy.

We Offer

Medical, Dental, Vision, and Flexible Spending Account (FSA) options for Full Time employees
Competitive hourly pay with annual merit increases
Retirement: 401(k) & Roth with a skunktastic 25% discretionary company match of the first 10% of your wages, because we want to help you build a secure future!
Paid Time Off that increases with tenure for Full Time Employees
6 paid holidays annually (holiday premium pay for hours worked) for Full Time employees
Employee discounts on fuel, merchandise, food, and more
DailyPay - giving you the option to access eligible earned wages before your regular payday.
Employee Assistance Program
Employee referral bonuses
$0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.
Ongoing training and development
Opportunities for career advancement

Why Team Members Choose Stinker

At Stinker, our Guest Service Specialists do much more than run a register, they create welcoming experiences, build lasting guest relationships, and help keep our stores operating at their best.

Whether you're looking for your first job or the beginning of a long-term career, you'll work alongside leaders who are committed to your growth, recognize great work, and create opportunities for advancement.

Many of our Store Managers, District Managers, and other positions that are part of the Skunk Den, started their careers right here as Guest Service Specialists.

What You'll Do

You'll help create a clean, safe, and welcoming environment where every guest feels valued.

You'll:

Welcome every guest with friendly, helpful service
Assist guests with purchases, answer questions, and provide product recommendations
Accurately process cash, credit, and other payment transactions
Prepare fresh food and beverages while following food safety and quality standards
Stock merchandise, rotate products, and maintain attractive store displays
Maintain accurate pricing and product availability
Keep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and inviting
Follow company safety procedures and report safety concerns promptly
Work as part of a team to ensure smooth daily store operations
Support additional store responsibilities as business needs require

You'll Thrive Here If You...

Enjoy helping people and creating positive guest experiences
Work well in a fast-paced environment
Stay positive and solution-focused
Take pride in keeping your work area clean and organized
Can manage multiple priorities while maintaining attention to detail
Work well both independently and as part of a team
Communicate respectfully with guests and coworkers
Demonstrate reliability, accountability, and a willingness to learn

The Impact You'll Make

Every shift, you'll help create the experience that keeps guests choosing Stinker.

Your work helps:

Deliver outstanding guest service
Create clean, safe, and welcoming stores
Support food safety and product quality
Keep shelves stocked and merchandise available
Build guest loyalty through positive interactions
Support your team in achieving store goals

Success in this role is measured by:

Guest service and guest satisfaction
Food safety and cleanliness standards
Store appearance
Teamwork and reliability
Safety compliance
Operational execution

Grow Your Career

We believe careers are built one opportunity at a time.

Many of our leaders began as Guest Service Specialists and advanced into roles such as Shift Lead, Assistant Store Manager, Store Manager, District Manager, and positions in other areas of focus such as Category Management, IT, and Finance just to name a few.

We'll provide training, coaching, and support to help you grow your career with Stinker.

About Stinker

Since 1936, Stinker has been serving communities across Idaho, Colorado, and Wyoming as a family-owned convenience retailer with one simple purpose:

To make our world a better place by being a bright spot in the lives we touch, one employee, one guest, and one community at a time.

We're proud of the culture we've built, but we also know great companies never stop improving. We continually invest in our people, strengthen our leadership, and evolve the employee experience because we believe meaningful work starts with meaningful relationships.

We work hard, celebrate success together, encourage new ideas, and never lose sight of having a little fun along the way (after all, our mascot is Polecat Pete).

Qualifications

Must be at least 19 years of age
Previous customer service, retail, or food service experience is helpful but not required, we'll provide training
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday
Ability to safely use step stools or ladders when stocking merchandise
Comfortable working in cooler and freezer environments as low as 0°F
Ability to work in a fast-paced retail environment while delivering exceptional guest experiences

Ready to Join Pete's Posse?

If you're looking for more than just a job, if you're looking for a team that values people, creates opportunities, and believes work should be both meaningful and fun, we'd love to meet you.

Apply today and help us continue making Stinker a bright spot in the lives we touch.

Learn more at https://www.stinker.com/stinkin-awesome-careers/

Stinker is proud to be an Equal Opportunity Employer and participates in E-Verify through ADP.