Director of Operations

The Director of Operations will oversee all aspects of retail operations within Idaho. As a key member of Operational Leadership, you’ll drive the team to success, ensuring we fuel our growth, maintain & exceed our brand standards, and pump up our potential at every location. You’ll lead the charge in ensuring we reach new heights while keeping everything well-oiled and revving up results across the region!

About Stinker

Founded in 1936, Stinker is everyone’s first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker’s purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously- come on, we have a skunk as a mascot! We look for opportunities to have fun each day and ensure we make decisions that put our people first.

Now, what's in it for you when you join Pete’s Posse? Well, not only do you get to work with an amazing crew, but you also get a whole bunch of perks that makes life smell even sweeter. We're all about taking care of our people, and here’s how we do it:

• Competitive Pay with merit-based raises.
• Access to the DailyPay app- so you can access your hard-earned cash whenever life strikes, in advance of regular paydays.
• 7 paid holidays a year.
• Paid Time Off (PTO)
• Referral Rewards-you can earn cash by referring friends to join the Stinker team, if your friend gets hired! Your friends get a great job, and you get a sweet reward!
• Health Benefits, including medical, dental, vision, and options for a Health Savings Account (HSA) to help you save for healthcare costs or a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance. Free Virtual Medical Services if enrolled in medical, so you can handle minor health issues from the comfort of your home.
• 401(k) with a skunktastic 25% discretionary company match, because we want to help you build a secure future!
• Employee Assistance Program (EAP) to help you with life’s challenges- whether it’s managing stress, tackling financial issues, or navigating legal questions, the EAP provides support.

So, are you ready to join a fun, growing company that values not just customers and the community, but our team members who make it all possible? At Stinker, we don’t just want you to have a job- we want you to have a career where you thrive, have fun, and grow with us. Because when you succeed, we all succeed!

What You’ll Do

• Turns “every district for itself” into “teamwork makes the dream work” by maintaining consistency and executing goals.
• Keep controllable costs on a tight leash.
• Partner with other members of Stinker’s Leadership team to deliver results on Stinker’s sales and profitability goals, leaving our competition down wind.
• Analyze key metrics and sales numbers to make dollars and scents out of trends and opportunities to help stores improve not only their numbers, but customer satisfaction.
• Champion the execution of initiatives within your operational districts. Lead the charge on the Stinker way by navigating the den dynamics with each department and function.
• Communicate effectively across all functions and at all levels to provide clear, timely cascade of information. Feel free to add a dash of humor with a dose of skunk pun.
• Demonstrate strong interpersonal and leadership skills by executing good judgement in ambiguous situations, solving operational escalations, and reacting appropriately under pressure. We don’t expect you to have every answer, but we do expect you to know where to go to get them.

What You’ll Need

• Solution focused thinking. You get 5 minutes to complain and then we kick tail!
• Demonstrate a guest-first mindset by regularly evaluating locations for opportunities to improve cleanliness, convenience, service, and overall guest satisfaction, ensuring Stinker remains a Bright Spot in every guest experience.
• Effective time management and attention to detail. As with most things today, this role wears a lot of hats and there are a lot of moving pieces and skunks headed in multiple directions!
• A passion for sightseeing, as there will be some travel between multiple Stinker locations- If you love sitting at a desk, this is not going to be your cup of tea.
• Communicate clearly and effectively across the district and with various corporate departments, whether you're rallying the troops during a store visit or sending an email that (hopefully) gets read.
• Act as an agent for change; being flexible and patient, open to suggestions, and a keen eye for opportunities to improve processes.

Requirements

• 4-year degree in business or related field, or equivalent work experience.
• Minimum of 5 years multi-unit retail experience, convenience store experience preferred.
• Previous fuel experience preferred.
• Must be fluent in cost control.
• Must consent to and pass a background check, because how else are we supposed to know if you’re actually three skunks in a trench coat or not??
• Have a valid driver’s license and proof of insurance, as well as a passion for sightseeing (there will be some travel involved).
• Previous experience in food service operations is highly preferred.
• We don’t expect you to be a tech guru (we have a whole department for that!), but you’ll need to be proficient in Microsoft Office Suite and basic computer operation.
• Must be comfortable working in a dog friendly office environment (that’s right, we’re dog friendly!)

So, are you Stinkin’ awesome?

Learn more about current and future job opportunities by visiting our website https://www.stinker.com/stinkin-awesome-careers/

Stinker is an Equal Opportunity Employer. We E-Verify through ADP.