What are the responsibilities and job description for the Field Service Operations Manager position at Stiltz Lifts?
The Local Field Operations Manager is responsible for the overall performance and execution of all Direct-to-Consumer residential homelift installations and service operations within their assigned market. Acting as the local business owner, this role leads field teams, manages contractors and logistics, oversees in-home technical assessments, and ensures every customer receives the Stiltz Gold Standard Service. Combining hands-on technical expertise with strong operational leadership, the Local Field Operations Manager drives safety, quality, efficiency, and customer satisfaction while maintaining accountability for local operational results.