What are the responsibilities and job description for the Office Assistant/Customer Service Representative position at Stillwater Space Walk?
Job Overview
We are seeking a proactive and personable Office Assistant/Customer Service Representative to join our dynamic team. This role provides day-to-day administrative support to the manager and employees such as procure office supplies, maintain files, coordinates the flow and processing of paperwork, taking reservations, answering phone, mail distribution, Processing payments, and any other related tasks as required or assigned. Responsibilities include, but are not limited.
Responsibilities
- Answering phones and greeting visitors
- Scheduling appointments and maintaining calendars
- Assist customers in selecting the appropriate equipment for their needs
- Preparing and processing rental contracts.
- Handle customer transactions, including processing payments and deposits
- Collecting and distributing mail
- Preparing communications such as memos, emails, invoices or reports
- Managing accounts and performing basic bookkeeping
- Performing data entry and analysis
- Assisting with event planning and coordination
- Ordering and maintaining office supplies
- Strong communication skills to clearly explain rental terms, equipment usage and safety
- guidelines to customers.
- Problem-solving skills to quickly and effectively handle any issues or conflicts that might
Skills
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Demonstrated customer service expertise with professional phone etiquette and interpersonal skills
- Previous office or clerical experience, including data entry, filing, proofreading, and calendar management
Join us to be part of a vibrant team where your organizational talents and customer service skills will make a real difference! This role is perfect for someone eager to grow their office management experience while providing top-tier support in a lively work environment.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Work Location: In person
Salary : $13 - $14