What are the responsibilities and job description for the Hospice Marketer position at Stillwater Hospice?
Job Title/Position: Community Relationship Representative
Reports To: ED/Director of Clinical Services
Location: Billings, MontanaCome join an amazing and growing team at Stillwater Hospice. At ten locations and growing Stillwater has succeeded in the end of life space by prioritizing team members within the organization. With second to none patient service and community dedication, Stillwater is the provider of choice in the communities in which we serve. Stillwater Hospice Community Relationship Representatives are a critical part of our hospice team. If you are excited about stepping into an important role for a growing, and dynamic team, apply now!!
PAY RATE: $55k - $65k
BONUS OPPORTUNITY
BENEFITS FOR FULL TIME POSITIONS
Reports To: ED/Director of Clinical Services
Location: Billings, MontanaCome join an amazing and growing team at Stillwater Hospice. At ten locations and growing Stillwater has succeeded in the end of life space by prioritizing team members within the organization. With second to none patient service and community dedication, Stillwater is the provider of choice in the communities in which we serve. Stillwater Hospice Community Relationship Representatives are a critical part of our hospice team. If you are excited about stepping into an important role for a growing, and dynamic team, apply now!!
PAY RATE: $55k - $65k
BONUS OPPORTUNITY
BENEFITS FOR FULL TIME POSITIONS
- Health Insurance
- Dental Insurance
- 401k Retirement Plan
- 100% match up to 4%
- No vesting period
- Paid Time Off (PTO)
- Accrual of PTO starts immediately
- Flexible Work Schedule with Work/Life Balance
- Stillwater University for learning and development
- Build and maintain relationships with hospitals, physicians, nursing homes, assisted living facilities, discharge planners, social workers, and case managers
- Establish trust with local organizations, churches, senior centers, veterans groups and community leaders
- Educate healthcare professionals and the public on:
- What hospice & palliative care is
- Eligibility criteria
- Services offered (medical, emotional, spiritual support)
- Host or participate in workshops, seminars and health fairs
- Dispel myths of misunderstanding about hospice & palliative care
- Generate referrals through strong relationships and education
- Guide families and referral sources through the intake process
- Ensure timely follow-up to convert referrals into admissions
- Work closely with the admissions and clinical teams to ensure a seamless transition for patients
- Communicate patient and family needs gathered during initial outreach
- Develop and implement marketing plans that align with organizational goals
- Analyze referral trends and territory performance
- Identify opportunities for growth within assigned territory
- Represent Stillwater's mission, core values and services professionally
- Maintain a consistent brand image in the community
- Keep accurate records of outreach efforts, referral sources, and contacts
- Provide regular reports on marketing activities and outcomes to leadership
- Bachelor's degree preferred.
- Excellent communication and interpersonal skills
- Empathy and emotional intelligence
- Understanding of hospice philosophy and services
- Sales or marketing background (healthcare marketing preferred)
- Organization and time management
- Cultural sensitivity and community awareness
Salary : $55,000 - $65,000