What are the responsibilities and job description for the Scheduling/Staffing Coordinator position at Still Hopes Episcopal Retirement Community?
Compensation starting at $17.62-$23.60/hr based on experience.
Solutions for Living at Home, a ministry of Still Hopes, is part of a premier continuing care retirement community that offers amenities designed to inspire older adults to achieve their personal best. We foster a culture of excellence, offer competitive pay with generous benefits including insurance, paid time off, tuition reimbursement, and matching 401K. We are currently seeking new members to join our caring, progressive team! Solutions for Living at Home has been recognized nationally and awarded Best in Experience, Provider of Choice, and Employer of Choice.
Scheduling/Staffing Coordinators have a significant impact on the lives of clients and on the overall culture of the community. This position is an invaluable part of the Still Hopes family! Below is a picture of the impact a Scheduling/Staffing Coordinator has and what being a difference maker looks like!
This position is responsible for organizing and maintaining caregiver schedules to ensure each client receives services that meet their individual needs. This role requires strong organizational skills, attention to detail, and excellent communication to balance client preferences and caregiver availability.
Work Schedule:
The primary schedule for this role is a midday to evening shift (12:00 p.m. – 8:00 p.m.). Additional shift opportunities may be available as business needs change.
Key Responsibilities:
- Develop and manage schedules for caregivers based on client service plans and preferences.
- Match caregivers to clients according to skills, experience, availability, and client compatibility.
- Respond promptly to schedule changes, and emergencies by finding suitable replacements.
- Communicate schedules and any updates clearly to caregivers and clients.
- Maintain accurate records in the agency software and ensure compliance with agency policies.
- Collaborate with the intake and care management teams to understand client needs.
- Monitor caregiver hours and report overtime or staffing gaps to management.
- Provide exceptional customer service to both clients and caregivers.
Qualifications:
- Must have, as a minimum, two (2) years of scheduling and healthcare/homecare experience
- SC Driver’s license required with verified three (3) year safe driving record
- Must possess a high school diploma or GED
- Certified Nursing Assistant certification is a plus
- Must be proficient with a computer
- General knowledge of labor and employment laws
- Excellent written and verbal communication skills
- Strong organizational skills
- Strong attention to detail
Best of Columbia Winner
https://youtu.be/meER1vDIvdQ
Best of Home Care Winner 2025
Our Mission
To provide a faith-based community where life will be rich and full as God intends it to be, holding to our values, serving one another with dedication, and promoting health and wellness for all.
Our Vision
To exemplify a new expectation for senior living.
Our Values
Family - We are here for each other.
Attitude - We can achieve anything with the right spirit.
Integrity - We are anchored in trust, respect, and accountability.
Team - We work together to make it happen.
Health - We nurture physical, emotional, and spiritual wellness.
Still Hopes Episcopal Retirement Community is an Equal Opportunity Employer.
Education
Required- High School or better
Licenses & Certifications
Required- Driver's License
- Cert Nursing Assistant
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $18 - $24