What are the responsibilities and job description for the Project Operations (Customer Success) position at StickEarn?
đ Job Opportunity: Project Operations (Customer Success) at StickEarn
About StickEarn
StickEarn is an advertising technology company on a mission to transform Out-of-Home (OOH) advertising through technology, data, and creativity. We empower brands, agencies, and media owners to create impactful advertising experiences across Indonesia.
Under the direction of Customer Success team, Project Operations will be responsible to support client projects. This includes planning, be the first point of contact for client, ensure the implementation will be done in a timely manner, and escalate any issues to the respective team.
đ What Youâll Do
- Serve as the main point of contact for all client communications related to StickEarn projects.
- Coordinate and maintain effective communication across internal divisions to ensure smooth project execution.
- Monitor and manage timelines for all client-related activities and project milestones.
- Continuously improve the quality of service and deliverables provided to clients.
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What Weâre Looking For
- Bachelorâs degree in any major.
- Open to fresh graduates with a strong willingness to learn.
- Basic understanding of project management principles.
- Excellent time management skills and the ability to work under pressure.
- Strong verbal and written communication skills.
đ What We Offer
- Flexibility with our hybrid working setup
- Private insurance to keep you covered
- Training budget & laptop ownership program to boost your productivity & growth
- Competitive compensation package with annual bonus.
- Flexible & anniversary leaves to support work-life balance and celebrate milestonesÂ
đ If youâre passionate about communication, project coordination, and customer service in a dynamic AdTech environment, this role is for you! Apply now and letâs grow together with StickEarn!
*Only shortlisted candidates will be contacted.