Employee Relations Specialist II

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

The Employee Relations Specialist serves as a critical partner in fostering a positive, inclusive, and legally compliant work environment. This role acts as a trusted resource for employees and leaders, helping to resolve workplace concerns, navigate policies, and enhance employee experience while fostering a culture of trust, inclusion and respect.

Job Responsibilities

• Independently leads people relations matters, including investigations and formal resolution processes
• Conduct thorough and unbiased investigations including interviews and analysis
• Provide coaching and guidance to leaders on handling performance, behavior, and policy issues in a supportive yet consistent manner
• Analyze trends in employee concerns and proactively recommend solutions to enhance workplace culture
• Collaborate with legal, compliance, and HR partners to ensure the best outcomes and minimize risk
• Maintain detailed and timely documentation of cases while ensuring alignment with legal and policy standards
• Assist in training leaders and employees on people relations topics such as respect in the workplace, conflict resolution, and communication
• Represent the people relations team in cross-functional HR initiatives or projects
• Contribute to the continuous improvement of people relations policies, processes, and systems.
• Applies excellent verbal and written communication skills, as well as influencing skills, to effectively manage and lead through people relations matters
• Applies strong analytical skills to interpret data and make informed decisions
• Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedent
• Explains complex and/or sensitive information in a straightforward manner
• Performs a range of assignments and may lead or manage complex projects
• Individual contributor working with limited oversight
• Performs all other duties as assigned by management
  
  

Education

• Bachelor’s degree in relevant field preferred
  
  

Experience

• Typically requires 5 years of related work experience
• Active Listening and Conflict Resolution
• Influence Effectiveness
• Culture Awareness and Sensitivity
• Problem Solving and Decision Making
• Emotional Intelligence
• Organizational and Project Management
• Employee Advocacy
• Policy and Compliance Knowledge
• Coaching and Development Skills
• Alignment of Business Strategy to Employee Relations
  
  

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.