Chief Nursing Officer

Job Description

The role of Chief Nursing Officer (CNO) affords you the ability to pursue a unique kind of professional achievement. Under the general direction of the Market President, the CNO is responsible for patient safety and ensuring that processes needed for the quality management system are established, implemented, and maintained. In this role, the CNO works in conjunction with leadership, directors, and administration of direct patient care activities, nursing practice, nursing education and development across the assigned facility. The CNO will ensure the promotion and awareness of customer requirements throughout the organization, provide reports to the hospital’s Senior Leadership Team on the performance of in key areas along with any needs for improvement and will provide coordination for hospital efforts to monitor and maintain a standard of care, which meets or exceeds the regulatory requirements and/or standards of the State, Federal Government and Healthcare Accreditation Organizations. The CNO, in partnership with the CFO, has overall responsibility for nursing financial operations and budget.

• Directs all nursing service activities, implements strategies to improve nursing service functions and assumes responsibility for the quality nursing care provided.

• Responsible for driving initiatives regarding patient safety, quality, and process improvement.

• Implements, supervises, and coordinates nursing services by ensuring evaluation, treatment, and re-evaluation are timely; assuring discharge planning; reviewing and recommending revision to policies and procedures as necessary.

• Implements policies and procedures for nursing service in compliance with policies, guidelines, and accreditation standards. Monitors trends, outcomes and assures appropriate reporting and compliance with regulations.

• Assures adherence to system-wide, as well as service area specific, safety and infection control procedures by disseminating information regarding safety, internal and external disaster, infection control, and administrative policies; conducting leadership meetings; providing leadership counseling and recognition as appropriate.

• Develop a patient-focused, team-oriented culture, working in conjunction with all other medical, clinical, and ancillary areas to ensure optimal service and outcomes.

• Maintains system to determine and provide adequate staffing for provision of appropriate nursing care.

• Serves as a liaison between staff and administration. Attends and participates in interdepartmental meetings.

• Provides input to administration about projects or programs that would enhance the direction of the hospital.

• Promotes and monitors productivity.

• Monitors the accuracy, completeness, and timeliness of charge capture.

• Ensures that all physical properties in nursing areas are kept in a good state of repair and operating condition by maintaining a safe and clean department; justifying replacement of equipment and/or new equipment purchase; assuring equipment inventory is up-to-date; providing equipment and safety in-service as needed.

• Promote and maintain an inclusive, diverse work environment and culture

Other duties as assigned.

Minimum Qualifications:

• A current Registered Nurse (RN) License in the State of FL .

• Current Basic Life Support (CPR) American Red Cross or American Heart Association Healthcare Provider certification is required upon hire.

• Bachelor’s Degree in a medically related field. A Master’s degree is preferred.

• At least five (5) years’ experience in an acute care hospital.

• Three-to-five-years of leadership experience.

• Demonstrated knowledge of Joint Commission, DNV, governmental and other regulatory standards, the requirements and guidelines related to quality improvement and patient safety.

Additional Information

North Shore Medical Center is proud to be a part of the Steward Health Care Network with 36 community hospitals across 9 states with more than 43,000 team members. For over 60 years, North Shore Medical Center has brought exceptional medical care to Dade and Broward counties. With 357 beds, 400-plus medical staff, and more than 700 team members, North Shore excels with its Emergency Services, General Surgery, high-risk Maternity Care, Cancer Treatment, Cardiology Services, Stroke Treatment, Diagnostic Imaging, and other top-rated services. 

We are proud to offer our team members a comprehensive benefits package that supports your health as well as your financial, career, and life goals.  We believe our people are our strength and we take our team member’s health seriously. From medical coverage and life insurance to retirement plans, paid time off and much more, Steward Health Care provides you with a variety of benefits for your unique needs.

Our Values and Culture:  Steward Health Care is a minority, physician-owned organization that fosters, cultivates, and embraces diversity, equity and inclusion.   No matter your role, being a member of the Steward family means you are making a difference every day. 

We are committed to creating:

•     A safe and respectful work environment. We want our team members to enjoy the same sense of care and belonging that we provide to our patients. 

•     Teams that celebrate, empower, and uplift people. A supportive, inclusive culture, where people flourish and thrive is one that everyone embraces and deserves.

•     A culture of inclusivity and kindness. Don't just treat people how you want to be treated: treat them how they want to be treated.  We believe, "If you can be anything in this world, be kind".

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.