Demo

Debt Collection Specialist

Stevens & Stevenson
Kenmore, NY Full Time
POSTED ON 12/30/2025
AVAILABLE BEFORE 1/14/2026
  • Bonus based on performance
  • Competitive salary
  • No Nights or Weekends

COME JOIN OUR TEAM!! WEEKLY & MONTHLY BONUS!!

We are looking for Collection Representatives that are self-motivated and ambitious individuals in the WNY area. We are seeking hard working motivated candidates that are serious about a lucrative career in Collections. This field is a customer service based business, so personality is key. Every employee exceeds their goal every month.

  • HOURS: M-F 9am-5pm
  • BONUS: opportunities to exceed weekly & monthly goals
  • INCENTIVES: monthly attendance bonus

Experience is REQUIRED for the position.

Reliable transportation is A MUST

We are seeking a motivated and detail-oriented Debt Collectors to join our team. The ideal candidates will be responsible for managing accounts receivable, negotiating payment plans, and ensuring timely collection of outstanding debts. This role requires strong analytical skills and a solid understanding of financial concepts to effectively communicate with clients and resolve payment issues.

Responsibilities

  • Conduct account analysis to identify outstanding debts and prioritize collection efforts.
  • Utilize financial software and accounting software to track payments, manage accounts, and maintain accurate records.
  • Communicate with clients via phone or email to negotiate payment arrangements and resolve disputes.
  • Process debits and credits accurately while maintaining compliance with company policies and legal regulations.
  • Collaborate with the finance team to ensure proper handling of accounts receivable.
  • Maintain detailed notes on all interactions with clients regarding their accounts.
  • Stay informed about financial concepts and industry trends to enhance negotiation strategies.
  • Assist in efforts as needed to promote services related to debt resolution.

Requirements

  • Proven experience in debt collection or a related field is preferred.
  • Strong knowledge of financial concepts, including debits, credits, and accounts receivable management.
  • Proficiency in financial software and accounting software is essential for tracking payments and managing accounts effectively.
  • Excellent negotiation skills with the ability to handle difficult conversations professionally.
  • Strong analytical skills for conducting account analysis and resolving discrepancies.
  • Familiarity with coding practices related to financial documentation is a plus.
  • Ability to work independently as well as collaboratively within a team environment.
  • Strong communication skills, both verbal and written, are necessary for effective client interaction.

Join our team as a Debt Collector where you can make a significant impact by helping clients manage their financial obligations while contributing to the overall success of our organization!

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

  • Flexible schedule
  • On-the-job training
  • Opportunities for advancement
  • Paid training
  • Referral program

People with a criminal record are encouraged to apply

Application Question(s):

  • Application Question(s):

Have you ever worked Payday Loan debt?

Experience:

  • Debt Collections: 3 years (Required)

Ability to Commute:

  • Kenmore, NY 14217 (Required)

Work Location: In person

Salary : $16 - $22

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