What are the responsibilities and job description for the Learning Experience & Vendor Project Manager position at Stevens Institute of Technology?
Job Description
Key Responsibilities
Project & Program Management (Primary Focus)
- Coordinate a high-volume portfolio across multiple academic and professional programs.
- Develop forecasting models, capacity plans, resource allocations, and program schedules.
- Use project management platforms (e.g., Workfront, Microsoft Teams) to track milestones, risks, and delivery.
- Establish KPIs, governance frameworks, dashboards, and structured risk mitigation plans.
- Lead weekly project check-ins; maintain action logs, deliverable trackers, and issue logs.
- Drive pipeline planning and cross-functional coordination across CPE, Schools, faculty, and external partners.
- Assess skill needs and help identify, recruit, or onboard on-demand resources (SMEs, reviewers, contractors).
Vendor Management (Primary Focus)
- Serve as the day-to-day liaison for all course development vendors (Hurix, Kyron, WorldQuant, etc.).
- Support vendor sourcing, evaluation, negotiation, and onboarding processes.
- Prepare cost estimates and monitor adherence to project budgets.
- Track SLAs, milestones, quality metrics, and escalate performance risks proactively to the CBO.
- Maintain strong vendor relationships to ensure reliable, high-quality delivery.
Internal Coordination & Stakeholder Support
- Support consistent implementation of design and quality standards across all course builds.
- Assist with governance models, innovation pilots, and process improvements across the Schools and CPE.
Strategic Learning Consultation
- Advise senior leaders on learning experience strategy aligned with school- and institute-level goals.
- Analyze learner journeys and engagement data to support continuous improvement.
- Contribute to standards development, governance workstreams, and innovation initiatives.
Instructional Design & Learning Experience Strategy
- Guide vendors using instructional design best practices, agile learning methodologies, and UX/UI principles.
- Provide qualitative feedback on design documents, prototypes, scripts, and storyboards.
- Assist with the end-to-end content development lifecycle from ideation through launch.
Qualifications & Competencies
Required
- Bachelor’s or Master’s degree in project management, instructional design, business, education technology, or related field.
- 1 years of experience in project management, vendor coordination, learning program delivery, or learning experience strategy.
- Strong project management skills, including scheduling, documentation, issue tracking, and stakeholder coordination.
- Excellent communication, relationship management, and cross-functional collaboration skills.
- Experience with learning ecosystems or LMS platforms (Canvas preferred).
Preferred
- Master’s degree in project management, instructional design, or related field.
- PMP or equivalent project management certification.
- Demonstrated vendor negotiation and contract oversight experience.
- Portfolio showing experience with digital learning, online course design, or blended learning environments.
- Knowledge of accessibility standards and best practices.
Department
CPE OperationsCompensation Range
Benefits Guidebook
General Submission Guidelines:
Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.
Still Have Questions?
If you have any questions regarding your application, please contact
Jobs@Stevens.edu
.
EEO Statement:
Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.
Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.
NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities.
Jeanne Clery Disclosure:
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click
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for a copy of this report.Salary : $45