What are the responsibilities and job description for the Parts Counterperson position at Steven Kia?
About Us
Steven Kia is a family-owned and operated dealership that believes our people are the driving force behind our success. We take pride in creating a supportive, team-oriented environment where employees feel valued and encouraged to grow. Through paid training, access to the latest automotive technology, and clear opportunities for advancement, we invest in your long-term success. If you’re looking for a place where your hard work is recognized and your career can thrive, your search ends here.
About The Position
As a Parts Counterperson at Steven Kia, you play a critical role in keeping our service, sales, and body shop departments running efficiently. You will serve as a key point of contact for both internal teams and retail customers, ensuring accurate parts selection, timely order fulfillment, and exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced dealership environment while maintaining a professional and friendly approach.
Benefits
401(k) Plan
Medical Plan
Dental Plan
Vision Plan
Long & Short-Term Disability Benefits
Accident Insurance
Life Insurance
Paid Training
Opportunities for Advancement
Access to the Latest Automotive Software
Company & Family Summer Picnics
Winter Holiday Party
Schedule
Full Time
Some Weekends Off
Responsibilities
Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly, professional, and efficient manner.
Provide accurate and timely updates regarding parts availability and order status.
Read and navigate parts catalogs to correctly identify and source parts.
Answer incoming calls, provide pricing quotes, and share product information.
Review body shop estimates to ensure correct parts ordering and accurate pricing.
Deliver high-level service to both internal and external customers.
Pull and fill parts orders from inventory and perform weekly bin checks to maintain accuracy.
Notify the Parts Manager of out-of-stock items or materials requiring immediate attention.
Source out-of-stock parts from external vendors and submit emergency orders when necessary.
Ensure all internal parts requests are properly billed to service repair orders.
Process payments from retail customers or obtain credit authorization.
Compensation
High School Diploma or equivalent; prior automotive parts sales experience preferred
Motivation to grow in a fast-paced dealership environment
Strong interpersonal, communication, and time management skills
Ability to read and interpret safety and maintenance documentation
Solid math skills, including calculating discounts, percentages, and commissions
Valid driver’s license with a clean driving record
Why Kia
Kia is one of the fastest-growing automotive brands in the industry, recognized for innovation, reliability, and industry-leading warranties. Working at Steven Kia means representing a forward-thinking brand that values technology, efficiency, and customer satisfaction. With a diverse vehicle lineup and ongoing advancements in automotive engineering, Kia offers stability, growth, and long-term career opportunities in an evolving industry.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Steven Kia is a family-owned and operated dealership that believes our people are the driving force behind our success. We take pride in creating a supportive, team-oriented environment where employees feel valued and encouraged to grow. Through paid training, access to the latest automotive technology, and clear opportunities for advancement, we invest in your long-term success. If you’re looking for a place where your hard work is recognized and your career can thrive, your search ends here.
About The Position
As a Parts Counterperson at Steven Kia, you play a critical role in keeping our service, sales, and body shop departments running efficiently. You will serve as a key point of contact for both internal teams and retail customers, ensuring accurate parts selection, timely order fulfillment, and exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced dealership environment while maintaining a professional and friendly approach.
Benefits
401(k) Plan
Medical Plan
Dental Plan
Vision Plan
Long & Short-Term Disability Benefits
Accident Insurance
Life Insurance
Paid Training
Opportunities for Advancement
Access to the Latest Automotive Software
Company & Family Summer Picnics
Winter Holiday Party
Schedule
Full Time
Some Weekends Off
Responsibilities
Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly, professional, and efficient manner.
Provide accurate and timely updates regarding parts availability and order status.
Read and navigate parts catalogs to correctly identify and source parts.
Answer incoming calls, provide pricing quotes, and share product information.
Review body shop estimates to ensure correct parts ordering and accurate pricing.
Deliver high-level service to both internal and external customers.
Pull and fill parts orders from inventory and perform weekly bin checks to maintain accuracy.
Notify the Parts Manager of out-of-stock items or materials requiring immediate attention.
Source out-of-stock parts from external vendors and submit emergency orders when necessary.
Ensure all internal parts requests are properly billed to service repair orders.
Process payments from retail customers or obtain credit authorization.
Compensation
- Hourly plus Performance Based Commission
High School Diploma or equivalent; prior automotive parts sales experience preferred
Motivation to grow in a fast-paced dealership environment
Strong interpersonal, communication, and time management skills
Ability to read and interpret safety and maintenance documentation
Solid math skills, including calculating discounts, percentages, and commissions
Valid driver’s license with a clean driving record
Why Kia
Kia is one of the fastest-growing automotive brands in the industry, recognized for innovation, reliability, and industry-leading warranties. Working at Steven Kia means representing a forward-thinking brand that values technology, efficiency, and customer satisfaction. With a diverse vehicle lineup and ongoing advancements in automotive engineering, Kia offers stability, growth, and long-term career opportunities in an evolving industry.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.