What are the responsibilities and job description for the New Business Account Manager position at Steven Brooksher - State Farm Insurance Agent?
Company Description Steven Brooksher - State Farm Insurance Agent is a local insurance agency based in Baton Rouge, Louisiana. We have multiple offices in the area. The agency represents State Farm and offers a range of insurance and financial service products to individuals, families, and businesses in the community. Team members focus on helping customers protect what matters most through personalized coverage recommendations and ongoing support. The work environment emphasizes customer service, professionalism, and community engagement, providing opportunities to build long-term client relationships.
Role Description The New Business Account Manager is a full-time, on-site position located in Baton Rouge, LA. This role focuses on generating new business by identifying prospects, responding to inquiries, and presenting appropriate insurance solutions. Day-to-day responsibilities include conducting needs-based conversations with potential customers, preparing quotes, managing follow-ups, and converting leads into active policies. The New Business Account Manager also maintains accurate records in the agency’s systems, supports renewal and cross-sell opportunities, and collaborates with the team to meet sales and service goals. This position involves frequent customer interaction, both in person and by phone or email, with a strong emphasis on professional, reliable service.
Qualifications
- Candidates should possess skills in New Business Development and Sales to identify prospects, present solutions, and close opportunities.
- Candidates should possess Account Management and Relationship Building skills to maintain ongoing client relationships and support policy retention.
- Candidates should possess strong Communication skills, including clear verbal and written communication and active listening.
- Candidates should ideally bring customer service experience and comfort working in a client-facing environment.
- Candidates should demonstrate organizational skills, attention to detail, and the ability to manage multiple tasks and follow-ups.
- Relevant insurance licenses (or willingness to obtain them promptly) are preferred and may be required by state regulations.
- Prior experience in insurance, financial services, or sales is beneficial but not strictly required.
- High school diploma or equivalent required; post-secondary education in business, finance, or a related field is a plus.