What are the responsibilities and job description for the Account Manager position at Steve Whitley - State Farm Insurance Agent?
Company Description
Steve Whitley - State Farm Insurance Agent, located in Knoxville, Tennessee, specializes in providing personalized insurance solutions. Situated on Kingston Pike, the agency is committed to serving the local community with a range of insurance products tailored to meet individual and business needs. Known for providing exceptional customer service, the organization helps customers safeguard their assets and plan for a secure future. As a State Farm representative, the agency values trust, relationships, and a dedication to customer care.
Role Description
This full-time, on-site Account Manager role is located in Knoxville, TN. The Account Manager will be responsible for managing client accounts, troubleshooting customer issues, and providing exceptional support. Day-to-day tasks include building and maintaining strong relationships with clients, preparing insurance quotes, processing policy updates, and assisting with inquiries. The role also involves actively identifying opportunities to offer additional insurance products tailored to customers' needs.
Qualifications
- Strong interpersonal and communication skills to build and maintain client relationships effectively
- Experience with customer service and account management
- Proficiency in organizational and problem-solving skills
- Ability to work collaboratively within an on-site team environment and ensure client satisfaction
- Familiarity with insurance products and financial services is a plus but not required
- Adaptability and eagerness to learn about company offerings and improve processes
- High school diploma or GED equivalent; additional education or certifications in insurance or business is a plus
- STARTING SALARY $50K - $60K DOE
Salary : $50,000 - $60,000