What are the responsibilities and job description for the Service & Parts Support Associate position at Steve Moyer Subaru?
Looking for a great entry into the Auto Dealership service world? Have an interest in cars? Looking for a place to start a life-long career? Steve Moyer Subaru is currently seeking an energetic individual to fill a roll as a Service & Parts Support Associate. This role is for someone who would be a versatile, cross-trained team member who supports both the service and parts departments to ensure efficient daily operations and an exceptional customer experience. This role flexes between multiple responsibilities including Express Service Advisor, Parts Associate, and Service Lane Porter/Car Washer based on business needs.
Key Responsibilities
Express Service Advisor Duties
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Equal Opportunity Employer:
Moyer Auto Group is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Key Responsibilities
Express Service Advisor Duties
- Greet customers promptly in the service lane and provide a professional, friendly first impression
- Write up basic maintenance services (oil changes, tire rotations, etc.)
- Clearly communicate recommended services, timelines, and pricing
- Coordinate with technicians to ensure efficient workflow
- Keep customers informed on vehicle status and estimated completion times
- Close out repair orders and review services performed with customers
- Assist technicians and with parts lookups and fulfillment
- Accurately pick, stage, and distribute parts for service jobs
- Maintain organization and cleanliness of the parts department
- Assist with inventory control, stocking, and returns
- Support retail and wholesale parts customers as needed
- Greet customers in the service drive and direct traffic efficiently
- Move vehicles safely throughout the dealership and service lot
- Wash and valet vehicles for delivery to customers
- Maintain cleanliness and organization of the service lane
- High school diploma or equivalent preferred
- Previous automotive dealership experience is a plus, but not required
- Strong customer service and communication skills
- Ability to multitask and adapt to changing priorities throughout the day
- Valid driver’s license with clean driving record
- Ability to operate both manual and automatic vehicles preferred
- Team-oriented with a positive attitude
- Strong attention to detail and sense of urgency
- Willingness to learn multiple roles and grow within the organization
- Dependable, punctual, and flexible with scheduling
- Comfortable working in both indoor and outdoor environments
- Flexible schedule including Saturdays as needed
- Role will rotate between service drive, parts department, and lot operations based on daily needs
- Physical activity required, including standing, walking, and lifting up to 50 lbs
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Equal Opportunity Employer:
Moyer Auto Group is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $16 - $18