What are the responsibilities and job description for the Stock Supervisor position at Steve Madden?
Stock Supervisor (F/T)
The Stock Supervisor is responsible for ensuring the highest level of customer engagement through sales results and stockroom/offsite maintenance. The Supervisor oversees and develops both the support team and systems in order to provide associates and management with excellent front and back of house support.
Responsibilities
The Stock Supervisor is responsible for ensuring the highest level of customer engagement through sales results and stockroom/offsite maintenance. The Supervisor oversees and develops both the support team and systems in order to provide associates and management with excellent front and back of house support.
Responsibilities
- Foster collaboration with the leadership team to create an inclusive work environment that prioritizes employee and customer satisfaction.
- Ensure the integrity of the store's inventory by implementing and supervising proper shipping and receiving procedures. Communicate any inventory concerns to the Store Manager.
- Set up the sales team for success by overseeing a well-organized stockroom.
- Ensure returned products are efficiently reintegrated into inventory.
- Play a pivotal role in processing and replenishing merchandise.
- Contribute to the receiving process and continuously monitor floor stock to maintain optimal inventory levels.
- Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
- Be flexible and occasionally perform work outside your specific role.
- Minimum of 2-3 years of retail experience.
- Preferred high school diploma or equivalent preferred.
- Strong verbal and written communication skills.
- Experience leading a team and/or supervising others.
- Ability to process information or merchandise through the computer system and POS register system.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
- Medical, Dental, Vision Benefits & Flexible Spending Accounts
- Life & Short/Long-Term Disability Benefits
- 401K Eligibility over the age of 21 with Company match after 6 months of employment
- Paid time off benefits including paid vacation, sick time, voting
- Virtual Health Care
- 50% off employee discount and 40% off immediate family discount
- Friends and Family Discount Events
- Free shoe every season/quarter
- Employee Assistance Program
- Tuition Reimbursement Program
- Career Growth
- Employee Referral Program